fix problems on Cartwheel Driver [iphone]

—— Run into issues on Cartwheel Driver? Get help pending when official support gets back to you!

Cartwheel Driver

Info:

company: GR Dispatch Inc.

: https://trycartwheel.com/

: trycartwheel.com

Chat with our AI-based Cartwheel Driver Support

🛠️ Common Cartwheel Driver Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

difficult for deliverers

Fix: To improve the experience for deliverers, consider creating a checklist of tasks to follow during deliveries. This can include steps like co... ⇲

oversteps privacy

Fix: Review the app's privacy settings and adjust them to limit data sharing. Go to your iPhone's Settings > Privacy > Location Services, and set... ⇲

Privacy issue

tracks location excessively

Fix: Adjust the app's location settings to minimize tracking. Go to Settings > Privacy > Location Services, select Cartwheel Driver, and choose '... ⇲

Glitches issue

constant glitches

Fix: Ensure that the app is updated to the latest version. Go to the App Store, search for Cartwheel Driver, and check for updates. Updates often... ⇲

Bugs issue

orders frequently get lost

Fix: Keep a manual log of orders received, including timestamps and details. This can help track any discrepancies and provide a reference if an... ⇲

unable to accept jobs

Fix: Check your app settings to ensure that you are online and available to accept jobs. Sometimes toggling your availability off and back on can... ⇲

riddled with bugs and glitches

Fix: Regularly update the app to the latest version, as updates often include bug fixes. Check the App Store for updates frequently. OR Consid... ⇲

UI issue

customer notes not visible

Fix: Check the app settings to ensure that customer notes are enabled. If there is an option to display notes, make sure it is turned on. OR I... ⇲

orders shown by distance instead of time

Fix: Look for a setting in the app that allows you to sort or filter orders by estimated delivery time instead of distance. This can help priorit... ⇲

Settings issue

cannot drop orders before pickup time

Fix: Familiarize yourself with the app's policies regarding order management. If dropping orders is not allowed, plan your schedule to avoid over... ⇲

unassigns jobs after 11 minutes

Fix: Stay proactive by accepting jobs promptly and keeping the app open to avoid being unassigned. If you anticipate delays, communicate with the... ⇲

Payments issue

timely payments issues

Fix: Keep track of your payment schedule and ensure that you have provided all necessary banking information in the app. Check for any pending ve... ⇲

disruption in payment process

Fix: Verify your payment method in the app settings to ensure it is correctly linked. If there are issues, try removing and re-adding your paymen... ⇲

payments not received

Fix: Verify that your payment information is correctly entered in the app. Check for any notifications regarding payment processing issues. OR... ⇲

Cartwheel Driver logs out frequently

Fix: Check your app settings for any session timeout options and adjust them if possible. Ensure that you are using the latest version of the app... ⇲

Screen issue

blank screen on login

Fix: Try restarting your iPhone to clear any temporary glitches that may be causing the blank screen. After restarting, attempt to log in again.... ⇲

Notifications issue

no sound notifications for orders

Fix: Check the app's notification settings to ensure that sound notifications are enabled. Go to Settings > Notifications > Cartwheel Driver and... ⇲

Audio issue

Bluetooth connection issues

Fix: Ensure that Bluetooth is enabled on your iPhone by going to Settings > Bluetooth. If the app requires Bluetooth for certain features, make s... ⇲

Crashes issue