fix problems on Atmos Financial [iphone]

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—— Run into issues on Atmos Financial? Get help pending when official support gets back to you!

Atmos Financial
Info:
company: Atmos Financial, PBC
: https://www.joinatmos.com
: www.joinatmos.com
Chat with our AI-based Atmos Financial Support
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Slow issue

Slow processing for transfers and deposits

Fix: 1. Ensure you have a stable internet connection. If you're on Wi-Fi, try switching to cellular data or vice versa. 2. Check if there are an... ⇲
 
Features issue

Limited functionality in the app

Fix: 1. Familiarize yourself with the app's features by exploring the settings and help sections. 2. Check for app updates in the App Store, as... ⇲

No envelopes for goal setting

Fix: 1. Use a budgeting app that supports envelope budgeting to track your goals. 2. Create separate accounts within Atmos Financial for differe... ⇲
 
Payments issue

Inconsistent interest payments

Fix: 1. Review the terms and conditions regarding interest payments in the app or on the website to understand the payment schedule. 2. Keep tra... ⇲

Problems with Apple Cash transfers

Fix: 1. Ensure that your Apple Cash is set up correctly in your Wallet app. Go to Settings > Wallet & Apple Pay to check. 2. Verify that you hav... ⇲
 
Support issue

Difficulties with customer service

Fix: 1. Use the in-app chat feature or help section to find answers to common questions. 2. Check the FAQ section on the Atmos Financial website... ⇲
 
Security issue

Requires photo ID for transfers

Fix: 1. Ensure your photo ID is clear and legible. Take a well-lit photo and avoid glare. 2. If the app continues to reject your ID, try using a... ⇲

2FA process is not user-friendly

Fix: 1. Ensure you have a reliable method for receiving 2FA codes, such as a phone number or authenticator app. 2. If you have trouble receiving... ⇲

Frequent logouts for security

Fix: 1. Check your app settings to see if there is an option to adjust the timeout duration for security logouts. 2. Ensure that your device is... ⇲
 
UI issue

No landscape mode for iPad users

Fix: 1. Use the app in portrait mode as a temporary solution. 2. Check for any updates in the App Store that may add landscape support in the fu... ⇲
 
Customization issue

Inability to rearrange account display

Fix: 1. Check the app settings to see if there is an option to customize account display. 2. If no options are available, consider providing fee... ⇲
 
Syncing issue

Issues with external account connections

Fix: 1. Ensure that the external accounts you are trying to connect are supported by Atmos Financial. 2. Double-check your login credentials for... ⇲
 
Account issue

Lack of joint account options

Fix: 1. Use individual accounts for now and communicate with your partner about shared expenses. 2. Keep track of shared expenses using a budget... ⇲
 
Bugs issue

Basic banking functions are broken

Fix: 1. Restart the app and your device to clear any temporary glitches. 2. Check for app updates in the App Store, as updates may fix known iss... ⇲
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 what users are saying
Good experience
73.2%

Bad experience
21.1%

Neutral
5.6%

~ from our NLP analysis of 71 combined software ratings.

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 Private Data Atmos Financial collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics