—— Run into issues on 智行旅行? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the s... ⇲
Fix: 1. Check your internet connection. If you're on Wi-Fi, try moving closer to the router or resetting the router. If on mobile data, ensure yo... ⇲
Fix: 1. Update the app to the latest version available in the App Store. Developers often release updates to fix bugs that cause crashes. 2. Rest... ⇲
Fix: 1. Before going offline, download any necessary content (like tickets or itineraries) while connected to the internet. Look for a download o... ⇲
Fix: 1. Check the app for a FAQ or help section that may address common issues. This can often provide quick solutions without needing to contact... ⇲
Fix: 1. Go to Settings > Notifications > find the app and ensure that notifications are enabled. Check that the alert style is set to your prefer... ⇲
Fix: 1. Familiarize yourself with the app layout by exploring all the tabs and features. Take a few minutes to navigate through the app to unders... ⇲
Fix: 1. Explore the app settings to see if there are any available customization options that you may have missed. 2. Use the app as intended and... ⇲
Fix: 1. Check for background app refresh settings by going to Settings > General > Background App Refresh and disable it for the app. 2. Reduce s... ⇲
Fix: 1. Check the app's requirements in the App Store to ensure your device meets the necessary specifications. If your device is outdated, consi... ⇲