fix problems on Lock Photo [iphone]

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—— Run into issues on Lock Photo? Get help pending when official support gets back to you!

Lock Photo:hidden from eyes
Info:
company: 可可 蔡
: http://cocosafe.onevsafe.com/lockphoto
: cocosafe.onevsafe.com
Chat with our AI-based Lock Photo Support
   Hello! How can I assist you?  

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Syncing issue

Complicated to transfer pictures to a new phone

Fix: To transfer pictures, first ensure that you have backed up your photos to a cloud service or your device's photo library. Once you have your... ⇲
 
Glitches issue

Photos appear as blank white boxes

Fix: This issue may be due to a temporary glitch. Try closing the app completely and reopening it. If the problem persists, restart your iPhone t... ⇲
 
Freezing issue

Lock Photo freezes and crashes

Fix: If the app freezes, try force-closing it by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the ap... ⇲
 
Settings issue

Limit of 60 photos to be locked

Fix: If you reach the limit, consider regularly reviewing and deleting photos that you no longer need to make space for new ones. This can help y... ⇲
 
Customization issue

No editing capability within the app

Fix: To edit photos, export them to your device's photo library or a photo editing app. After editing, you can re-import them back into the Lock... ⇲
 
Audio issue

Video playback lacks audio

Fix: Check your device's volume settings to ensure that the sound is not muted or turned down. Also, verify that the app has permission to use au... ⇲
 
Backup issue

Restored pictures are missing

Fix: When restoring pictures, ensure that you are following the correct steps as outlined in the app's help section. Sometimes, pictures may not... ⇲
 
Payments issue

Requires payment to save videos

Fix: If you want to save videos without paying, consider using a free video editing app to trim or edit your videos before importing them into Lo... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
84.2%

Bad experience
8.8%

Neutral
7.0%

~ from our NLP analysis of 57 combined software ratings.

 Switch to these Alternatives:
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Power Photo Vault-Lock photos
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ADARSHAH
YumpaCalendar
保密文件
Tibetan Calendrical Data

 Private Data Lock Photo collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Lock Video: $0.99 Purchase this you can lock videos in app.
  2. Remove ads: $0.99 Remove ads
  3. Cloud Feature: $2.99 upload and download photos/videos from Cloud.
  4. PDF Maker: $1.99 Photos to PDF with password-protected.