fix problems on TAPCO CU [iphone]

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—— Run into issues on TAPCO CU? Get help pending when official support gets back to you!

TAPCO CU
Info:
company: TAPCO Credit Union
: https://tapcocu.org/contact?
: www.tapcocu.org
Chat with our AI-based TAPCO CU Support
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Bugs issue

TAPCO CU occasionally not working

Fix: 1. Ensure your iPhone is running the latest version of iOS by going to 'Settings' > 'General' > 'Software Update'. 2. If an update is availa... ⇲
 
Updates issue

No updates during outages

Fix: 1. Check the TAPCO CU website or social media for any announcements regarding outages. 2. If you need to access your account, consider using... ⇲

Unable to install updates

Fix: 1. Ensure you have enough storage space on your iPhone by going to 'Settings' > 'General' > 'iPhone Storage'. 2. If storage is low, delete u... ⇲

TAPCO CU does not work after update

Fix: 1. Restart your iPhone to refresh the app's functionality. 2. If the app still does not work, try deleting it and reinstalling it from the A... ⇲
 
UI issue

No visibility on digital transfers left

Fix: 1. Log into the TAPCO CU app and navigate to the 'Transfers' section. 2. If you do not see your digital transfers, try refreshing the page o... ⇲

Outdated app design

Fix: 1. Check for any available updates for the TAPCO CU app in the App Store and install them. 2. Provide feedback through the app's feedback op... ⇲

Not user friendly

Fix: 1. Familiarize yourself with the app by exploring its features and sections. 2. Use the help or FAQ section within the app for guidance on h... ⇲
 
Security issue

Inconsistent Face ID functionality

Fix: 1. Go to 'Settings' > 'Face ID & Passcode'. 2. Ensure that Face ID is set up for the TAPCO CU app. 3. If it is enabled, try resetting Face I... ⇲

Security answers not accepted

Fix: 1. Double-check that you are entering the security answers exactly as you set them up, including capitalization and spacing. 2. If you are s... ⇲
 
Payments issue

Pending transactions not visible

Fix: 1. Log out of the TAPCO CU app and log back in to refresh your account data. 2. Check the 'Transactions' or 'Activity' section to see if pen... ⇲
 
Syncing issue

Balance not reflecting properly

Fix: 1. Log out of the app and log back in to refresh your account balance. 2. Check your internet connection to ensure it is stable, as a poor c... ⇲
 
Account issue

Difficult setup for external accounts

Fix: 1. Ensure you have all necessary information for the external account, such as account numbers and routing numbers. 2. Follow the in-app ins... ⇲

Frequent password refusals

Fix: 1. Ensure that you are entering the correct password, paying attention to capitalization and special characters. 2. If you have forgotten yo... ⇲

Logs out after phone number update

Fix: 1. After updating your phone number, log back into the app using your credentials. 2. If you are logged out, try restarting the app and logg... ⇲
 
Support issue

Requires support calls

Fix: 1. Before calling support, check the app's FAQ or help section for common issues and solutions. 2. If you still need assistance, prepare spe... ⇲
 
Compatibility issue

Incompatibility with newer updates

Fix: 1. Ensure your iPhone is updated to the latest iOS version by going to 'Settings' > 'General' > 'Software Update'. 2. If the app is still in... ⇲
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 what users are saying
Good experience
95.8%

Bad experience
2.5%

Neutral
1.7%

~ from our NLP analysis of 1,442 combined software ratings.

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 Private Data TAPCO CU collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info