fix problems on Blade City [iphone]

—— Run into issues on Blade City? Get help pending when official support gets back to you!

Blade City

Info:

company: Blade City Inc.

: https://blade-city.com/pages/faqs

: blade-city.com

Chat with our AI-based Blade City Support

🛠️ Common Blade City Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Blade City does not update order status

Fix: 1. Check your internet connection to ensure it is stable. A poor connection can prevent the app from updating order statuses. 2. Force close... ⇲

Wishlist feature not functioning

Fix: 1. Ensure that you are logged into your account. The wishlist feature may not work if you are not logged in. 2. Check for any app updates in... ⇲

User not kept logged in

Fix: 1. Check your device settings to ensure that the app is allowed to use background app refresh. Go to Settings > Blade City and toggle on 'Ba... ⇲

Crashes issue

Blade City crashes when browsing categories

Fix: 1. Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. 2... ⇲

UI issue

Invalid address error during checkout

Fix: 1. Double-check the address you are entering for any typos or missing information. Ensure that all required fields are filled out correctly.... ⇲

Tracking information is difficult to access

Fix: 1. Navigate to the 'Orders' section of the app and look for a 'Track Order' button or link. This should provide you with tracking informatio... ⇲

Payments issue

Payment error during purchase

Fix: 1. Verify that your payment method is valid and has sufficient funds. Check your bank account or card details to ensure they are correct. 2.... ⇲

Refund issues with returned items

Fix: 1. Review the return policy within the app to ensure that you have followed all necessary steps for a refund. 2. Check your account for any... ⇲

Registration issue

Blade City does not allow account creation

Fix: 1. Ensure that you are using a valid email address and that it is not already associated with an existing account. 2. Check for any app upda... ⇲

Support issue

Customer service response time is slow

Fix: 1. Check the app for any FAQs or help sections that may provide immediate answers to your questions. 2. Use any available chat features with... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.5%

Neutral

2.7%

Bad experience

1.8%

~ from our NLP analysis of 1,790 combined software ratings.

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Private Data Blade City collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Identifiers
- Usage Data
- Diagnostics