fix problems on Bible Gateway [iphone]

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—— Run into issues on Bible Gateway? Get help pending when official support gets back to you!

Bible Gateway
Info:
company: HarperCollins Christian Publishing, Inc.
: https://support.biblegateway.com/hc/en-us/requests/new
: www.biblegateway.com
Chat with our AI-based Bible Gateway Support
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Search issue

Search function is limited

Fix: 1. Use specific keywords or phrases when searching to narrow down results. For example, include the book name and chapter number. 2. Explor... ⇲
 
Ads issue

Inappropriate ads displayed

Fix: 1. Check your device's ad settings. Go to Settings > Privacy > Advertising and enable 'Limit Ad Tracking' to reduce targeted ads. 2. If ina... ⇲
 
Syncing issue

Saved notes and verses not retained

Fix: 1. Ensure you are logged into your account within the app. Sometimes, notes and verses are saved to your account and not locally. 2. Check... ⇲
 
UI issue

Navigation is not user-friendly

Fix: 1. Familiarize yourself with the app's layout by exploring all menus and options. Look for a tutorial or help section within the app. 2. Us... ⇲

Difficulties with cut and paste feature

Fix: 1. Ensure you are using the latest version of the app, as updates may fix bugs related to cut and paste functionality. 2. Try using the cop... ⇲
 
Bugs issue

Duplicate book listings

Fix: 1. Check if you have multiple versions of the same Bible loaded in the app. Go to the settings or library section and remove any duplicates.... ⇲

Missing chapters and verses

Fix: 1. Check if you have the correct version of the Bible selected. Some versions may not include certain chapters or verses. 2. Try switching... ⇲

Bugs after updates

Fix: 1. Restart the app after an update to see if the bugs resolve themselves. 2. Clear the app's cache by deleting and reinstalling it, which c... ⇲
 
Audio issue

Audio player malfunctions

Fix: 1. Ensure your device's volume is turned up and not muted. Check the physical mute switch on the side of your iPhone. 2. Restart the app to... ⇲
 
Customization issue

Dark mode issues

Fix: 1. Check your iPhone's display settings. Go to Settings > Display & Brightness and toggle between Light and Dark mode to see if it resolves... ⇲
 
Support issue

Slow response from support

Fix: 1. Check the app's FAQ or help section for common issues and solutions that may address your concern without needing support. 2. Use the ap... ⇲
 
Performance issue

Inconsistent performance

Fix: 1. Close other apps running in the background to free up memory. Double-click the home button and swipe up on apps to close them. 2. Restar... ⇲
 
Glitches issue

Glitches when changing translations

Fix: 1. Ensure you are using a stable internet connection, as switching translations may require data. 2. Try switching translations slowly, all... ⇲
 
Screen issue

Bible Gateway does not fit screen properly

Fix: 1. Check your device's display settings. Go to Settings > Display & Brightness and adjust the text size or display settings to see if it imp... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
65.1%

Bad experience
26.8%

Neutral
8.2%

~ from our NLP analysis of 9,323 combined software ratings.

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 Private Data Bible Gateway collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • User Content
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics

  Cost of Subscriptions
  1. Bible Gateway Plus Monthly: $4.99 Monthly Bible Gateway Plus Subscription
  2. Bible Gateway Plus Yearly: $49.99 Yearly Bible Gateway Plus Subscription
  3. Bible Gateway Plus Yearly: $39.99 Bible Gateway Plus Yearly
  4. Bible Gateway Plus Monthly: $4.99 Monthly Bible Gateway Plus Subscription
  5. Bible Gateway Plus Monthly: $4.99 Monthly Bible Gateway Plus Subscription
  6. Bible Gateway Plus Yearly: $49.99 Yearly Bible Gateway Plus Subscription