fix problems on C2 Password [iphone]

—— Run into issues on C2 Password? Get help pending when official support gets back to you!

C2 Password

Info:

company: Synology Inc.

: https://account.synology.com/support

: c2.synology.com

Chat with our AI-based C2 Password Support

🛠️ Common C2 Password Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Not seamless as default password managers

Fix: To improve the integration of C2 Password with your device, ensure that you have enabled the necessary permissions for the app. Go to Settin... ⇲

Doesn't always save new or changed passwords

Fix: Check if you have the latest version of C2 Password installed. Go to the App Store, search for C2 Password, and see if an update is availabl... ⇲

Features issue

Limited features compared to competitors

Fix: Explore the settings and features of C2 Password thoroughly. Sometimes, features may be hidden in menus or settings. Check for any tutorials... ⇲

Limited functionality for native client

Fix: Check for any updates for the native client version of C2 Password. Go to the App Store and ensure you have the latest version installed, as... ⇲

Inability to add or edit entries on mobile

Fix: Make sure you are logged into your account and that the app is fully updated. Sometimes, logging out and back in can refresh your permission... ⇲

Storage issue

Requires cloud dependency for data storage

Fix: If you prefer not to use cloud storage, check if C2 Password offers a local storage option in its settings. Some apps allow you to store dat... ⇲

UI issue

iPad app stuck in portrait mode

Fix: Try rotating your iPad to see if the app responds. If it remains in portrait mode, close the app completely and restart it. Swipe up from th... ⇲

Settings issue

Password generator settings not retained

Fix: After generating a password, make sure to save the settings before exiting the generator. Look for a 'Save' or 'Apply' button in the passwor... ⇲

Offline issue

No offline access

Fix: To work around the lack of offline access, ensure that you sync your passwords while connected to the internet. This way, you can access the... ⇲

Crashes issue

Crashes frequently

Fix: To reduce crashes, try clearing the app's cache or data if the option is available in the app settings. This can help free up resources and... ⇲

No PIN login option

Fix: Check the app settings to see if there is an option to enable a PIN login. If not, consider using a strong master password as an alternative... ⇲

Account issue

Issues with shared account access

Fix: Ensure that you have the correct permissions set for shared accounts. Go to the sharing settings in C2 Password and verify that the users yo... ⇲

Keyboard issue

Keyboard not appearing for login

Fix: If the keyboard does not appear, try tapping on the username or password field again. Sometimes, a second tap can trigger the keyboard to sh... ⇲

Updates issue

Delayed feature updates

Fix: Stay informed about upcoming features by checking the app's official website or user forums. This can help you anticipate when new features... ⇲

Compatibility issue

Passkeys not supported

Fix: If passkeys are not supported, consider using traditional password methods until the feature is implemented in future updates. OR You can... ⇲

Screen issue

3 green dot locks out screen

Fix: If the 3 green dots are causing issues, try restarting the app or your device to see if it resolves the problem. This can clear any temporar... ⇲