fix problems on PB Engage MY [iphone]

—— Run into issues on PB Engage MY? Get help pending when official support gets back to you!

PB engage MY

Info:

company: Public Bank Berhad

: https://www.pbebank.com/Contact/Call-Us.aspx

Chat with our AI-based PB engage MY Support

🛠️ Common PB engage MY Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot load images from gallery

Fix: 1. Check Permissions: Go to your iPhone Settings > Privacy > Photos. Ensure that PB Engage MY has permission to access your photos. If not,... ⇲

Frequent login failures

Fix: 1. Check Credentials: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot P... ⇲

Messages issue

Error messages during actions

Fix: 1. Note the Error Message: Take a screenshot or write down the exact error message you receive. This can help in troubleshooting. 2. Restar... ⇲

Loading issue

Activation page loading indefinitely

Fix: 1. Check Internet Connection: Ensure you have a strong and stable internet connection. Switch between WiFi and cellular data to see if it re... ⇲

Crashes issue

PB engage MY crashes upon opening

Fix: 1. Update the App: Ensure you have the latest version of PB Engage MY installed. Go to the App Store and check for updates. 2. Restart Your... ⇲

Settings issue

Password field limited to 12 characters

Fix: 1. Use a Password Manager: Consider using a password manager to create and store longer passwords securely. 2. Create a Strong 12-Character... ⇲

UI issue

Interface is unintuitive

Fix: 1. Explore the App: Spend some time navigating through the app to familiarize yourself with its layout and features. 2. Look for Tutorials:... ⇲

PAC input field disappears

Fix: 1. Restart the App: Close and reopen the app to see if the PAC input field reappears. 2. Update the App: Ensure you are using the latest ve... ⇲

Payments issue

Money transfer process gets stuck

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection during the transfer process. 2. Restart the App: Close the app a... ⇲

Account issue

Forced activation at ATM

Fix: 1. Follow ATM Instructions: Ensure you are following the on-screen instructions at the ATM carefully. 2. Check for App Updates: Make sure y... ⇲

Freezing issue

PB engage MY freezes during use

Fix: 1. Restart the App: Close the app completely and reopen it to see if it resolves the freezing issue. 2. Update the App: Check for updates i... ⇲

Network issue

Unreliable performance on WiFi

Fix: 1. Check WiFi Connection: Ensure your WiFi connection is stable. Try resetting your router or connecting to a different WiFi network. 2. Fo... ⇲

Slow issue

Overall app is sluggish

Fix: 1. Clear App Cache: If the app has an option to clear cache, use it to remove any temporary files that may be slowing it down. 2. Free Up S... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

83.7%

Good experience

14.0%

Neutral

2.3%

~ from our NLP analysis of 43 combined software ratings.

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Private Data PB engage MY collects from your iPhone

Data Not Collected: The developer does not collect any data from this app.