fix problems on Corning Credit Union [iphone]

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—— Run into issues on Corning Credit Union? Get help pending when official support gets back to you!

Corning Credit Union
Info:
company: Corning Federal Credit Union
: http://www.corningcu.org
: www.corningcu.org
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Bugs issue

Inconsistent decimal input for amounts

Fix: 1. When entering amounts, ensure you are using the correct format (e.g., use a period for decimals). 2. If the app does not accept your inpu... ⇲

Error when depositing checks

Fix: 1. Ensure that you are following the correct procedure for check deposits, including taking clear photos of the front and back of the check.... ⇲
 
Updates issue

Unable to access account history after update

Fix: 1. Log out of the app and log back in to refresh your session. 2. Navigate to the 'Accounts' section and look for 'Transaction History' or '... ⇲

Removed feature for business transaction notes

Fix: 1. Check if there is an alternative way to add notes by exploring the app's features. 2. If the feature is completely removed, consider keep... ⇲

Removed available balance view for Visa

Fix: 1. Check if there is an alternative way to view your available balance by navigating through the app's menus. 2. If the feature is completel... ⇲

No multi-pay option in bill pay

Fix: 1. If the app does not support multi-pay, consider paying bills individually until this feature is added in future updates. 2. Check if the... ⇲
 
Account issue

Cannot update total account balance without logging out

Fix: 1. Try refreshing the account balance by pulling down on the account screen to refresh the data. 2. If this does not work, log out and log b... ⇲
 
UI issue

Corning Credit Union defaults to portrait mode

Fix: 1. Check your device settings to ensure that rotation lock is not enabled. Swipe down from the top-right corner of your iPhone to access the... ⇲

Calendar in Bill Pay not user friendly

Fix: 1. Familiarize yourself with the calendar features by exploring the app. 2. If the calendar is difficult to navigate, consider using a physi... ⇲

Confusing linked account view

Fix: 1. Take time to explore the linked accounts section to understand how it is organized. 2. If the view is unclear, consider creating a list o... ⇲
 
Notifications issue

Delayed push notifications

Fix: 1. Go to your iPhone settings, select 'Notifications', and find the Corning Credit Union app. Ensure that notifications are enabled and set... ⇲
 
Login issue

Constantly locked out of account

Fix: 1. Ensure you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to rese... ⇲

Face recognition login not consistent

Fix: 1. Ensure that your face is properly aligned with the camera when attempting to log in. 2. Check if there are any updates available for the... ⇲
 
Security issue

Requires frequent password changes

Fix: 1. If the app requires frequent password changes, consider using a password manager to generate and store complex passwords securely. 2. Rev... ⇲

Corning Credit Union logs out due to inactivity

Fix: 1. To avoid being logged out, try to interact with the app periodically, such as refreshing the screen or navigating between sections. 2. Ch... ⇲
 
Glitches issue

Corning Credit Union glitches frequently

Fix: 1. Ensure that your app is updated to the latest version. Go to the App Store, search for Corning Credit Union, and update if necessary. 2.... ⇲
 
Payments issue

Inability to pay credit card bill remotely

Fix: 1. Check if there is an option to pay your credit card bill through the app by navigating to the 'Bill Pay' section. 2. If the option is not... ⇲
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 what users are saying
Good experience
97.2%

Neutral
2.0%

Bad experience
0.9%

~ from our NLP analysis of 13,333 combined software ratings.

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 Private Data Corning Credit Union collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics