fix problems on FirstCry India [iphone]

—— Run into issues on FirstCry India? Get help pending when official support gets back to you!

FirstCry India

Info:

company: Digital Age Retail Private Limited

: https://www.firstcry.com/contactus.aspx

Chat with our AI-based FirstCry India Support

🛠️ Common FirstCry India Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

FirstCry India freezes frequently

Fix: 1. Restart the App: Close the FirstCry app completely by swiping it away from the app switcher. Reopen the app to see if the freezing issue... ⇲

91% of users had this problem

Slow performance when removing items

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if performance impro... ⇲

Bugs issue

Unable to add or delete items in cart

Fix: 1. Restart the App: Close the FirstCry app completely and reopen it. This can often resolve temporary glitches. 2. Clear Cache: Go to Settin... ⇲

Cart becomes empty at checkout

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection during checkout. Switch between Wi-Fi and mobile data if necessar... ⇲

Discount coupons not applied correctly

Fix: 1. Check Coupon Validity: Ensure that the coupon is still valid and applicable to the items in your cart. Read the terms and conditions asso... ⇲

Support issue

Rigid return policies

Fix: 1. Review Return Policy: Familiarize yourself with the return policy by visiting the FirstCry website or app. Understanding the terms can he... ⇲

Poor quality of products

Fix: 1. Read Reviews: Before purchasing, check product reviews and ratings on the app to gauge quality. This can help you make informed decisions... ⇲

Unresponsive customer service

Fix: 1. Use In-App Support: Check if the app has a support or help section where you can submit queries or complaints directly. 2. Email Support:... ⇲

Size discrepancies in products

Fix: 1. Check Size Charts: Always refer to the size chart provided on the product page before making a purchase to ensure you select the correct... ⇲

Crashes issue

FirstCry India crashes during navigation

Fix: 1. Restart the App: Close the app completely and reopen it to refresh its functionality. 2. Update the App: Ensure you have the latest versi... ⇲

Compatibility issue

Incompatibility with certain devices

Fix: 1. Check Device Compatibility: Visit the FirstCry website or app store page to confirm if your device is listed as compatible. If not, consi... ⇲

Search issue

Search functionality is inefficient

Fix: 1. Use Specific Keywords: When searching, use specific product names or categories to yield better results. 2. Filter Results: After perform... ⇲

Payments issue

GST and shipping charges increase final price

Fix: 1. Review Pricing Before Checkout: Always check the final price breakdown before completing your purchase to understand the total cost, incl... ⇲

Settings issue

Mandatory information required for returns

Fix: 1. Prepare Documentation: Before initiating a return, gather all necessary documentation, including receipts and product details, to streaml... ⇲

UI issue

Navigation is not smooth

Fix: 1. Restart the App: Close the app completely and reopen it to refresh its performance. 2. Update the App: Ensure you are using the latest ve... ⇲

Freezing issue

FirstCry India locks on pages

Fix: 1. Restart the App: Close the app completely and reopen it to refresh its functionality. 2. Clear Cache: Go to Settings > General > iPhone S... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.8%

Neutral

4.4%

Bad experience

3.9%

~ from our NLP analysis of 6,902 combined software ratings.

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Private Data FirstCry India collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Sensitive Info
- Diagnostics