fix problems on Hob [iphone]

—— Run into issues on Hob? Get help pending when official support gets back to you!

Hobby Lobby

Info:

company: Hobby Lobby Stores, Inc.

: http://www.hobbylobby.com/customer-service/contact-us

: www.hobbylobby.com

Chat with our AI-based Hob Support

🛠️ Common Hob Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Hob is blurry

Fix: Check your device's display settings. Go to 'Settings' > 'Display & Brightness' and ensure that 'Display Zoom' is set to 'Standard'. If it's... ⇲

difficult to find search bar

Fix: Ensure you are using the latest version of the app. Go to the App Store, search for Hobby Lobby, and update if necessary. The search bar may... ⇲

Search issue

search results are irrelevant

Fix: Use more specific keywords when searching. Instead of searching for 'decor', try 'wall decor' or 'Christmas decor' to narrow down the result... ⇲

no way to go back to previous search

Fix: Use the back button on your iPhone to return to the previous screen. If this does not work, try using the app's navigation menu to return to... ⇲

limited search criteria

Fix: Try combining keywords in your search. For example, instead of searching for 'paint', search for 'acrylic paint' to get more specific result... ⇲

filters are not useful

Fix: Experiment with different combinations of filters to see if they yield better results. Sometimes, using multiple filters can help refine sea... ⇲

search engine is outdated

Fix: Try using more specific and varied keywords in your searches to see if that improves the results. OR If the search engine is not yielding... ⇲

Account issue

no account history access

Fix: If you have an account, ensure you are logged in. Go to 'Settings' in the app and check your account status. If you are not logged in, log i... ⇲

cannot save favorites without account

Fix: Create a free account within the app to enable the favorites feature. Go to 'Settings' and select 'Create Account'. OR As a workaround, t... ⇲

Slow issue

slow search results

Fix: Check your internet connection. A slow or unstable connection can affect the app's performance. Try switching from Wi-Fi to cellular data or... ⇲

UI issue

no aisle location information

Fix: Check if the app has a store locator feature. This may provide information on aisle locations based on your selected store. OR If aisle i... ⇲

no ordering for store pickup

Fix: Check if the app has a 'Shop Online' feature that allows you to select items for in-store pickup. If not, consider using the website instead... ⇲

no zoom option for weekly ad

Fix: Try using the pinch-to-zoom gesture on your device to zoom in on the ad. This may work even if the app does not have a dedicated zoom featur... ⇲

poorly organized items

Fix: Use the search function to find specific items instead of browsing through categories. This can help you locate what you need more quickly.... ⇲

no back button

Fix: Use the swipe gesture to go back to the previous screen. Swipe from the left edge of the screen towards the right to navigate back. OR If... ⇲

Hob is not user-friendly

Fix: Familiarize yourself with the app's layout by exploring different sections. This can help you become more comfortable with navigation. OR... ⇲

Hob lacks functionality compared to website

Fix: Use the website for tasks that the app does not support, such as detailed product searches or account management. OR Provide feedback wit... ⇲

Syncing issue

inconsistent cart retention

Fix: Ensure you are logged into your account when adding items to your cart. This can help retain your cart items across sessions. OR If you e... ⇲

Hob signs out frequently

Fix: Check your device's settings to ensure that the app has permission to stay logged in. Go to 'Settings' > 'Hobby Lobby' and check for any res... ⇲

Messages issue