fix problems on Storysome [iphone]

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—— Run into issues on Storysome? Get help pending when official support gets back to you!

Storysome - Completed Story
Info:
company: HK IReader Technology Limited
: https://www.ireader.mobi/
: hk.ireader.mobi
Chat with our AI-based Storysome Support
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Bugs issue

Frequent grammatical errors

Fix: If you encounter grammatical errors, consider taking notes of specific instances and keeping a personal log. This can help you track pattern... ⇲

Poor translation quality in some stories

Fix: If you encounter poorly translated stories, consider providing feedback through the app's review system. This can help highlight the issue f... ⇲
 
Payments issue

Inconsistent coin requirements for chapters

Fix: Keep a record of the coin requirements for different chapters. This can help you identify patterns and plan your coin usage more effectively... ⇲

No bulk purchase option for entire books

Fix: Consider purchasing chapters in bulk as you go along. While it may not be as convenient, it allows you to manage your spending and enjoy the... ⇲

Limited options for earning coins without payment

Fix: Participate in any available in-app activities or challenges that reward coins. These can often provide a way to earn coins without spending... ⇲
 
Support issue

Poor customer service

Fix: Document any issues you encounter and the steps you took to resolve them. This can help you track your interactions and provide a clear hist... ⇲
 
Crashes issue

Storysome crashes or errors during purchases

Fix: Ensure that your app is updated to the latest version. Developers often release updates to fix bugs and improve stability. Check the App Sto... ⇲
 
Slow issue

Slow accumulation of free vouchers

Fix: Engage with the app daily to maximize your chances of earning free vouchers. Some apps reward daily logins or specific activities, so consis... ⇲
 
Ads issue

Incentive for 5-star ratings for rewards

Fix: Consider rating the app based on your genuine experience. If you find value in the app, a 5-star rating can be a way to support it while als... ⇲

Frequent ads interrupt reading experience

Fix: Look for an option to purchase an ad-free version of the app if available. This can enhance your reading experience significantly. OR Try... ⇲
 
Gameplay issue

Chapters are often very short

Fix: Try to read multiple chapters in one sitting. This can help create a more fulfilling reading experience, even if each chapter is short. OR... ⇲
 
UI issue

Difficult navigation for claiming rewards

Fix: Familiarize yourself with the app's layout. Spend some time exploring the menus and options to understand where rewards are located and how... ⇲
 
Account issue

Lack of editing options for user accounts

Fix: Review the app's settings thoroughly. Sometimes, editing options are hidden in submenus, so exploring all settings can help you find what yo... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
96.1%

Neutral
2.3%

Bad experience
1.6%

~ from our NLP analysis of 37,618 combined software ratings.

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 Private Data Storysome collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. 3000 icoins: $4.99 Recharge 3000 coins
  2. 600 icoins: $0.99 Recharge 600 icoins
  3. 6000 icoins: $9.99 Recharge 6000 icoins
  4. 12000 icoins: $19.99 Recharge 12000 icoins
  5. 1200 icoins: $1.99 Recharge 600 icoins
  6. 9000 icoins: $14.99 Recharge 9000 icoins
  7. Weekly iVouchers Bundle: $9.99 Subscription,Any device,Cancel anytime
  8. Weekly iVouchers Bundle: $9.99 Subscription,Any device,Cancel anytime
  9. 30000 icoins: $49.99 Recharge 30000 icoins
  10. 18000 icoins: $29.99 Recharge 18000 icoins