—— Run into issues on Arches & Utah Parks Audio Tour? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲
Fix: 1. Check location settings: Go to Settings > Privacy > Location Services. Ensure that Location Services are turned on and that the Arches &... ⇲
Fix: 1. Download content for offline use: Before heading out, ensure you have downloaded all necessary audio and map content while connected to W... ⇲
Fix: 1. Pre-download all necessary content: Before going to areas with limited connectivity, ensure you have downloaded all audio tours and maps.... ⇲
Fix: 1. Review available content: Check the app's main menu or settings to see what content is available for free and what requires purchase. Thi... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. If the connection is weak, try moving closer to th... ⇲
Fix: 1. Manually set your starting point: If the app allows you to manually select or adjust your starting point, do so to ensure you begin the t... ⇲
Fix: 1. Research additional resources: Use guidebooks, websites, or other travel apps to supplement the information provided in the app. This can... ⇲
Fix: 1. Look for alternative apps: Research other audio tour apps that may offer more multimedia content, such as videos or interactive maps, to... ⇲
Fix: 1. Familiarize yourself with the app layout: Spend some time exploring the app's interface and features while connected to Wi-Fi. This will... ⇲