fix problems on CrossStitcher [iphone]

—— Run into issues on CrossStitcher? Get help pending when official support gets back to you!

CrossStitcher

Info:

company: Warners Group Publications PLC

: https://www.pocketmags.com/information/default.sapx

Chat with our AI-based CrossStitcher Support

🛠️ Common CrossStitcher Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Glitch with update causing past issues to be invisible

Fix: Try restarting the app. Close the app completely by swiping it away from the app switcher, then reopen it. This can sometimes refresh the ap... ⇲

CrossStitcher asking for customer number not provided

Fix: Check the app settings or account settings to see if there is an option to enter or retrieve your customer number. Sometimes, this informati... ⇲

Updates issue

Previous issues inaccessible after upgrade

Fix: Try logging out of your account and then logging back in. This can sometimes refresh your access to previously purchased content. Look for t... ⇲

Older purchases deleted after app update

Fix: Check if there is a 'Restore Purchases' option in the app settings. This feature can often recover lost purchases after an update. Look for... ⇲

New issues not showing up in app

Fix: Refresh the app by pulling down on the main screen to refresh the content. This can sometimes trigger the app to load new issues that are av... ⇲

UI issue

User interface not user-friendly

Fix: Explore the app's tutorial or help section, if available. Many apps include a guide to help users navigate the interface more effectively. L... ⇲

Backup issue

Inability to restore purchases

Fix: Ensure you are logged into the same Apple ID that was used to make the original purchases. Go to your iPhone settings, tap on your name at t... ⇲

Support issue

Lack of response from customer service

Fix: Check the app for any FAQ or help section that might provide answers to common issues. This can sometimes be quicker than waiting for a resp... ⇲

Communication with customers is poor

Fix: Utilize any available in-app feedback or suggestion feature. This can sometimes lead to quicker responses or improvements in communication.... ⇲

Downloads issue

No instant access to digital magazines

Fix: Check if there is a subscription or purchase option within the app for instant access. Sometimes, access to digital magazines requires a sep... ⇲