fix problems on BankID Security App [iphone]

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—— Run into issues on BankID Security App? Get help pending when official support gets back to you!

BankID Security App
Info:
company: Finansiell ID-Teknik BID AB
: https://support.bankid.com
: www.bankid.com
Chat with our AI-based BankID Security App Support
   Hello! How can I assist you?  

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Security issue

Requires launching a second app for password entry

Fix: Consider using a password manager app that can securely store and autofill your passwords. This way, you can quickly access your password wi... ⇲
 
Compatibility issue

Incompatibility with older bank apps

Fix: Check if there are updates available for your bank's app in the App Store. Updating to the latest version may resolve compatibility issues.... ⇲

No Apple Watch app

Fix: You can use your iPhone to access the BankID Security App and keep it nearby while using your Apple Watch for notifications or other tasks.... ⇲

No iPhone 5 support

Fix: If you are using an iPhone 5, consider upgrading to a newer model that supports the latest apps and features, including the BankID Security... ⇲
 
Syncing issue

Requires app restart to capture new requests

Fix: Try to keep the app running in the background instead of closing it completely. This may help in receiving new requests without needing to r... ⇲
 
Customization issue

No dark mode

Fix: You can enable dark mode for your entire iPhone by going to Settings > Display & Brightness and selecting 'Dark'. This won't change the app... ⇲
 
Notifications issue

No push notifications

Fix: Check your notification settings by going to Settings > Notifications > BankID Security App. Ensure that notifications are enabled and that... ⇲
 
Loading issue

BankID Security App hangs on loading screen

Fix: Try clearing the app's cache by deleting and reinstalling the app. This can help resolve any temporary data issues causing the hang. OR E... ⇲
 
Login issue

Manual app start required for login

Fix: Set a reminder to open the app at specific times if you frequently need to log in. This can help streamline your process. OR Explore if t... ⇲
 
Updates issue

BankID Security App malfunctions after updates

Fix: If the app malfunctions after an update, try uninstalling and reinstalling the app to reset it. This can often resolve issues caused by corr... ⇲
 
Support issue

Lack of developer support

Fix: Look for user forums or community support groups where other users may share solutions or workarounds for common issues. OR Keep an eye o... ⇲
 
Privacy issue

Perceived invasion of privacy

Fix: Review the app's privacy settings and permissions by going to Settings > Privacy on your iPhone. Adjust any settings that you feel compromis... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
62.8%

Good experience
30.2%

Neutral
7.0%

~ from our NLP analysis of 43 combined software ratings.

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Biluppgifter

 Private Data BankID Security App collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics