fix problems on Jan [iphone]

—— Run into issues on Jan? Get help pending when official support gets back to you!

Jan – Armenian Dating

Info:

company: Cascade Ventures LLC

: https://jandating.com/

: jandating.com

Chat with our AI-based Jan Support

🛠️ Common Jan Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Jan fails to load after premium purchase

Fix: 1. Restart the app: Close the app completely by swiping it away from the app switcher. Then, reopen it to see if it loads properly. 2. Chec... ⇲

Image upload is rejected

Fix: 1. Check image format: Ensure that the images you are trying to upload are in a supported format (JPEG, PNG). If not, convert them using an... ⇲

Loading issue

Jan only shows a loading screen

Fix: 1. Restart the app: Close the app completely and reopen it. 2. Check for updates: Go to the App Store and ensure the app is updated to the... ⇲

Account issue

Account verification takes too long

Fix: 1. Check your email: Ensure you have received the verification email. If not, check your spam/junk folder. 2. Resend verification email: If... ⇲

No log out or account deactivation option

Fix: 1. Check settings: Go to the app settings and look for any account options. Sometimes, the log out option is hidden under 'Account' or 'Priv... ⇲

Account activation is slow

Fix: 1. Check your email: Ensure you have received the activation email. If not, check your spam/junk folder. 2. Resend activation email: Look f... ⇲

Unclear image requirements for verification

Fix: 1. Check app guidelines: Look for any guidelines or tips within the app regarding image uploads. 2. Experiment with different images: Try u... ⇲

UI issue

Limited navigation options

Fix: 1. Familiarize with the interface: Spend some time exploring the app to understand its layout and available features. 2. Use search feature... ⇲

Support issue

Inadequate customer support

Fix: 1. Use in-app help: Check if the app has a help or FAQ section that can provide answers to common issues. 2. Explore community forums: Look... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

75.6%

Bad experience

22.7%

Neutral

1.7%

~ from our NLP analysis of 119 combined software ratings.

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Private Data Jan collects from your iPhone

Data Not Collected: The developer does not collect any data from this app.

Cost of Subscriptions

Jan Premium : $8.99 1 week premium bundle subscription
Jan premium: $14.99 1 month premium bundle subscription
Direct Messages (10): $8.99 Directly message users without a match
Direct Messages (20): $13.99 Directly message users without a match
Jan Premium: $34.99 3 months premium bundle subscription
Direct Messages (5): $5.99 Directly message users without a match