—— Run into issues on Gratitude Journal (new)? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To work around the inability to edit previously typed text, you can copy the text you want to change, create a new entry, and paste the copi... ⇲
Fix: Try clearing the app's cache. Go to your iPhone's Settings > General > iPhone Storage > find the Gratitude Journal app and select it. Tap 'O... ⇲
Fix: Check your device's date and time settings. Go to Settings > General > Date & Time and ensure 'Set Automatically' is enabled. This will help... ⇲
Fix: Try restarting the app and your iPhone to see if that resolves the photo selection issue. Sometimes, a simple restart can fix temporary bugs... ⇲
Fix: If the app is automatically filling previous entries, check the app settings for any options related to auto-fill or suggestions and disable... ⇲
Fix: If the cursor is stuck, try tapping on the text area again to see if it responds. If it doesn't, close the app completely by swiping up from... ⇲
Fix: Adjust your device's display settings for better visibility. Go to Settings > Display & Brightness and increase the brightness or change the... ⇲
Fix: Ensure that your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check available space. If storage is low, de... ⇲
Fix: After an update, if the app crashes, try uninstalling and reinstalling it. This can help reset any corrupted files that may have been introd... ⇲
Fix: As a workaround, create separate entries for different types of content (text, images, etc.) and link them in a main entry. You can referenc... ⇲
Fix: If the app has limited emoji options, consider using a third-party keyboard that offers a wider range of emojis. You can download one from t... ⇲
Fix: As a workaround, you can create separate entries for sub-lists and reference them in your main entry. This way, you can keep your content or... ⇲
Fix: If the in-app support link is not working, check the app's official website or social media pages for support resources or FAQs that may hel... ⇲
Fix: If you are uncomfortable with email sign-up, consider creating a temporary email account to use solely for this app. This way, you can acces... ⇲
Fix: To avoid repeated bullet points, try scrolling slowly and carefully when adding bullet points. If you notice a repeat, delete the extra bull... ⇲
Fix: Double-check that you are entering the correct email and password. Ensure that Caps Lock is off and that there are no extra spaces before or... ⇲