fix problems on Birdie [iphone]

—— Run into issues on Birdie? Get help pending when official support gets back to you!

Birdie - In Home Beauty

Info:

company: Dryve by Beauty, Inc. dba Book a Birdie

: http://bookabirdie.app

: bookabirdie.app

Chat with our AI-based Birdie Support

🛠️ Common Birdie Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Birdie has several kinks to work out

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Birdie, and check if an update is available. If so, d... ⇲

Contact us feature does not submit requests

Fix: Check your internet connection. A weak or unstable connection can prevent the app from submitting requests. Try switching between Wi-Fi and... ⇲

Bugs issue

Some stylists listed are test accounts

Fix: If you encounter a stylist that appears to be a test account, take note of their name and report it through the app's feedback feature or di... ⇲

Inconsistent service quality

Fix: Read reviews and ratings for each stylist before booking. This can give you insight into their service quality and help you choose someone w... ⇲

Delayed stylist arrivals

Fix: When booking a service, allow for extra time in your schedule. If you know that delays are common, factor this into your plans to avoid frus... ⇲

Notifications issue

Lack of communication regarding delays

Fix: Set reminders to check the app for updates on your appointment status. If you notice a delay, reach out to your stylist through the app to i... ⇲

Support issue

No response to customer inquiries

Fix: Double-check that you are using the correct contact method within the app. Ensure that your inquiry is clear and concise to facilitate a qui... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.0%

Bad experience

5.0%

Neutral

0.0%

~ from our NLP analysis of 60 combined software ratings.

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Private Data Birdie collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info