fix problems on BDCU [iphone]

—— Run into issues on BDCU ? Get help pending when official support gets back to you!

BDCU Mobile

Info:

company: Boulder Dam Credit Union

: https://www.boulderdamcu.org/Contact-Us

: www.boulderdamcu.org

Chat with our AI-based BDCU Support

🛠️ Common BDCU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Unable to validate user information

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

BDCU is outdated

Fix: Go to the App Store on your iPhone, tap on your profile icon at the top right, and scroll down to see if BDCU Mobile has an available update... ⇲

Security issue

Requires passcode for transfers after login

Fix: This is a security feature. If you find it inconvenient, check the app settings to see if there is an option to remember your device or redu... ⇲

Asks for unconfigured security questions

Fix: Log into your account through a web browser and navigate to the security settings. Configure your security questions there, as the app may r... ⇲

Repetitive security questions

Fix: If you are being asked the same security questions repeatedly, ensure that your app is updated to the latest version, as this may be a bug t... ⇲

Bugs issue

Frequent error messages

Fix: Try clearing the app's cache by deleting and reinstalling the app. This can help resolve any temporary glitches causing the error messages.... ⇲

Compatibility issue

Incompatibility with older iPhone models

Fix: Check the app's requirements in the App Store to see if your iPhone model is supported. If it is not, consider upgrading your device if poss... ⇲

UI issue

No access to card control in iPad app

Fix: Check if the iPad app is the latest version. If not, update it through the App Store. Sometimes features are added in updates. OR If the... ⇲

Updates issue

BDCU stopped working after iOS update

Fix: Restart your iPhone after the iOS update. This can help clear any temporary issues that may have arisen due to the update. OR If the app... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.0%

Bad experience

2.6%

Neutral

1.4%

~ from our NLP analysis of 1,081 combined software ratings.

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Private Data BDCU collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics