fix problems on Barcode Scanner [iphone]

—— Run into issues on Barcode Scanner ? Get help pending when official support gets back to you!

Barcode Scanner for Amazon

Info:

company: Sonke Gissel

: https://rucksack.dev/contact/

: rucksack.dev

Chat with our AI-based Barcode Scanner Support

🛠️ Common Barcode Scanner Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Barcode Scanner does not open after iOS update

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view th... ⇲

Does not work on iPad

Fix: 1. Check compatibility: Ensure that the app is compatible with your iPad model. Some apps are designed specifically for iPhone and may not f... ⇲

Bugs issue

Fails to scan products

Fix: 1. Clean the camera lens: Ensure that the camera lens on your iPhone is clean and free from smudges or dirt. Use a soft, lint-free cloth to... ⇲

Incorrect product results

Fix: 1. Check the barcode: Ensure that the barcode you are scanning is not damaged or obscured. If the barcode is scratched or dirty, it may not... ⇲

Bug with web link opening

Fix: 1. Check default browser settings: Ensure that your default web browser is set correctly. Go to Settings > [Your Name] > Default Browser App... ⇲

Mixed up package returns

Fix: 1. Double-check return labels: Ensure that the return labels are correctly printed and attached to the right packages. 2. Use the app to sca... ⇲

Barcode scanner inaccurate in stores

Fix: 1. Ensure good lighting: When scanning in stores, make sure the area is well-lit, as poor lighting can affect scanning accuracy. 2. Hold the... ⇲

UI issue

Redirects to settings without explanation

Fix: 1. Check app permissions: Go to Settings > Privacy and ensure that the Barcode Scanner app has the necessary permissions (like camera access... ⇲

Search issue

No results for older books

Fix: 1. Manually search: If the app fails to find older books, try searching for them manually on the Amazon app or website. 2. Check ISBN: Ensur... ⇲

Compatibility issue

Limited functionality compared to Amazon app

Fix: 1. Use the Amazon app for full features: If you need features that the Barcode Scanner app lacks, consider using the Amazon app for a more c... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

88.1%

Bad experience

7.4%

Neutral

4.5%

~ from our NLP analysis of 595 combined software ratings.

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Private Data Barcode Scanner collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data

Cost of Subscriptions

app without ads: $2.99 In-App product to enjoy the app ad-free.