fix problems on Joella's Hot Chicken [iphone]

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—— Run into issues on Joella's Hot Chicken? Get help pending when official support gets back to you!

Joella's Hot Chicken
Info:
company: SRGJ OPCO, LLC
: https://support.thanx.com/
: joellas.com
Chat with our AI-based Joella's Hot Chicken Support
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Login issue

Sign-in issues

Fix: 1. Reset your password: If you're having trouble signing in, try resetting your password. On the sign-in screen, look for a 'Forgot Password... ⇲

Too many error messages during login

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can lead to repeated error messages du... ⇲

Log-in screen disappears

Fix: 1. Restart the app: Close the app completely and reopen it to see if the login screen appears correctly. 2. Update the app: Check for update... ⇲
 
Bugs issue

Cannot redeem rewards on the app

Fix: 1. Check reward eligibility: Ensure that your rewards are still valid and that you meet any conditions for redemption. Review the terms and... ⇲

Difficulties applying rewards

Fix: 1. Ensure rewards are active: Check that your rewards are active and not expired. This can usually be found in the rewards section of the ap... ⇲

Forgotten sauces on orders

Fix: 1. Double-check your order: Before finalizing your order, review the summary to ensure all items, including sauces, are included. 2. Use the... ⇲
 
Payments issue

Payment processing errors

Fix: 1. Check payment method: Ensure that your payment method is valid and has sufficient funds. Go to your account settings in the app to verify... ⇲
 
Customization issue

Cannot order extra sauces individually

Fix: 1. Check menu options: Review the menu carefully to see if there are options for extra sauces. Sometimes, they may be listed under a differe... ⇲
 
Privacy issue

Ambiguous consent for credit card information

Fix: 1. Review privacy settings: Go to the app's settings and review the privacy policy to understand how your credit card information is used an... ⇲
 
Account issue

Account association issues

Fix: 1. Verify account details: Ensure that you are using the correct email and password associated with your account. Double-check for any typos... ⇲
 
UI issue

Poor user interface

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. This can help you navigate... ⇲

Joella's Hot Chicken is hard to navigate

Fix: 1. Explore the app: Take some time to explore different sections of the app to become familiar with its layout and features. This can help i... ⇲
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 what users are saying
Good experience
97.5%

Bad experience
1.6%

Neutral
0.8%

~ from our NLP analysis of 3,115 combined software ratings.

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 Private Data Joella's Hot Chicken collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics