fix problems on Harmony Helper [iphone]

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—— Run into issues on Harmony Helper? Get help pending when official support gets back to you!

Harmony Helper
Info:
company: Harmony Helper LLC
: https://www.harmonyhelper.com/support
: www.harmonyhelper.com
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UI issue

No interface for correcting notes

Fix: Check if there are any settings or features in the app that allow you to manually adjust or edit notes after they have been recognized. If n... ⇲

Pitch line disappears too soon

Fix: Check the app settings to see if there is an option to adjust the duration of the pitch line display. If not, try to practice with the pitch... ⇲
 
Audio issue

Missing harmony parts

Fix: Look for any updates or additional content packs within the app that may include more harmony parts. Sometimes, developers release new conte... ⇲

Playback stops working

Fix: Check your device's volume settings and ensure that the app is not muted. Also, try restarting the app to see if that resolves the playback... ⇲

Limited harmony playback

Fix: Explore the app's settings to see if there are options to enable or enhance harmony playback features. Sometimes, there are hidden settings... ⇲

Inability to hear all harmonies at once

Fix: Check the app's audio settings to see if there are options to adjust the mix or balance of harmonies. This may allow you to hear all parts m... ⇲
 
Payments issue

Restoration purchase issues

Fix: Ensure you are logged into the same Apple ID that you used to make the original purchase. Go to the app store, tap on your profile, and chec... ⇲
 
Bugs issue

Bugs and glitches

Fix: Make sure your app is updated to the latest version. Go to the App Store, search for Harmony Helper, and check for any available updates. De... ⇲

Requires multiple attempts for serviceable reading

Fix: Practice in a quieter environment to improve the app's ability to read notes accurately. Background noise can significantly affect performan... ⇲

Not all notes are correct

Fix: Practice singing or playing the notes more clearly and consistently, as this can help improve the app's recognition accuracy over time. OR... ⇲

Harmony Helper is still unfinished

Fix: Keep an eye on app updates, as developers often add features and fix issues over time. Regularly check the App Store for updates to ensure y... ⇲
 
Crashes issue

Crashes on launch

Fix: Restart your iPhone to clear any temporary issues that may be causing the app to crash. After restarting, try launching the app again. OR... ⇲
 
Account issue

Subscription access problems

Fix: Verify that your subscription is active by checking your account settings in the app. Ensure that you are logged in with the correct account... ⇲
 
Customization issue

Creative tempo changes not supported

Fix: Look for any tempo settings within the app that may allow for basic adjustments. If not, consider using a metronome app to help maintain you... ⇲
 
Freezing issue

Freezes during recording

Fix: Ensure that your device has enough storage space available, as low storage can cause apps to freeze. Go to Settings > General > iPhone Stora... ⇲
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 what users are saying
Good experience
68.5%

Bad experience
21.5%

Neutral
9.9%

~ from our NLP analysis of 181 combined software ratings.

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 Private Data Harmony Helper collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics