fix problems on Unifi [iphone]

—— Run into issues on Unifi ? Get help pending when official support gets back to you!

Unifi by Unity Bank

Info:

company: Unity Bank Pls

: http://www.unitybankng.com/index.php/customer-care/complaints

: www.unitybankng.com

Chat with our AI-based Unifi Support

🛠️ Common Unifi Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Unifi crashes frequently

Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off your device, then t... ⇲

unable to update the app

Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi or cellular network. A weak connection can prevent app updates... ⇲

Syncing issue

transfer failures

Fix: 1. Verify account details: Ensure that the account numbers and other details you are entering for the transfer are correct. A small mistake... ⇲

login issues

Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password. Use the 'Forgot Password?' link on the login scre... ⇲

Payments issue

transaction history not accessible

Fix: 1. Refresh the app: Close the app completely and reopen it. Sometimes, a simple refresh can resolve issues with loading transaction history.... ⇲

insufficient funds error despite balance

Fix: 1. Refresh your account balance: Log out of the app and log back in to refresh your account information. This can sometimes resolve discrepa... ⇲

balance not displayed

Fix: 1. Refresh the app: Close the app completely and reopen it to refresh the balance display. 2. Check for server issues: Visit the bank's web... ⇲

Freezing issue

Unifi freezes during use

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen) and swipe up on the Unifi app to close it.... ⇲

Network issue

connection errors

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. Try switching between Wi-Fi and cellular data to s... ⇲

Crashes issue

Unifi not opening

Fix: 1. Restart your iPhone: A simple restart can often resolve issues with apps not opening. Press and hold the power button, slide to power off... ⇲

force closes during use

Fix: 1. Update the app: Ensure you are using the latest version of the Unifi app. Go to the App Store and check for updates. 2. Restart your iPh... ⇲

Notifications issue

outdated app notification

Fix: 1. Update the app: Go to the App Store, search for Unifi, and tap 'Update' if available. This will ensure you have the latest features and b... ⇲

Search issue

unable to fetch bank names

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as this is necessary for fetching data from the server. 2.... ⇲

Updates issue

repeated update prompts

Fix: 1. Ensure the app is updated: Go to the App Store, search for Unifi, and update it if necessary. This should resolve repeated prompts if the... ⇲

Unifi requires upgrade but fails to update

Fix: 1. Check storage space: Go to Settings > General > iPhone Storage and ensure you have enough space for the update. If not, delete unnecessar... ⇲

UI issue

confusing error messages

Fix: 1. Review the error message: Take note of the specific error message and check the bank's FAQ or help section for explanations and solutions... ⇲