fix problems on EZCast [iphone]

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—— Run into issues on EZCast? Get help pending when official support gets back to you!

EZCast
Info:
company: WinnerWave ltd
: https://www.ezcast.com/support
: www.ezcast.com
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Network issue

EZCast does not connect to device

Fix: Ensure that both your iPhone and the EZCast device are connected to the same Wi-Fi network. Open the EZCast app, and select the device you w... ⇲

requires devices to be on the same network

Fix: To ensure both devices are on the same network, check the Wi-Fi settings on your iPhone and the EZCast device. Make sure they are connected... ⇲

frequent disconnections

Fix: To reduce disconnections, ensure that your Wi-Fi signal is strong. Move closer to the router or consider using a Wi-Fi extender to improve c... ⇲

requires hotspot for connection

Fix: If the app requires a hotspot, ensure that your iPhone's hotspot is enabled. Go to Settings > Personal Hotspot and toggle it on. Connect you... ⇲
 
Bugs issue

EZCast is buggy

Fix: If the app is buggy, try uninstalling and reinstalling it. Go to your iPhone's home screen, press and hold the EZCast app icon until it wigg... ⇲

EZCast does not function as advertised

Fix: If the app is not functioning as advertised, check for any updates to the app that may fix bugs or improve functionality. Go to the App Stor... ⇲
 
Support issue

confusing and conflicting documentation

Fix: For clearer instructions, refer to the official EZCast user manual available on their website. This often contains the most accurate and up-... ⇲

poor customer support

Fix: If you encounter issues, utilize online resources such as FAQs, forums, and user guides available on the EZCast website. These can often pro... ⇲

no clear setup instructions

Fix: For setup instructions, refer to the official EZCast user manual or video tutorials available on their website or YouTube. These resources o... ⇲

difficult to troubleshoot issues

Fix: For troubleshooting, refer to the troubleshooting section of the EZCast user manual or online resources. These often provide common solution... ⇲
 
Audio issue

no audio output

Fix: Check the audio settings on your iPhone. Go to Settings > Sounds & Haptics and ensure that the volume is turned up. Also, check if the audio... ⇲
 
Updates issue

device not recognized after iOS update

Fix: After an iOS update, ensure that the EZCast app is also updated to the latest version. Go to the App Store, search for EZCast, and check for... ⇲

device fails to upgrade firmware

Fix: If the firmware upgrade fails, ensure that the EZCast device is connected to a stable Wi-Fi network. Restart the device and try the upgrade... ⇲
 
Crashes issue

EZCast crashes during use

Fix: If the app crashes, try closing all other apps running in the background to free up memory. Double-tap the home button (or swipe up from the... ⇲
 
Performance issue

inconsistent performance

Fix: To improve performance, ensure that your Wi-Fi network is stable and has a strong signal. Consider reducing the number of devices connected... ⇲
 
Privacy issue

privacy concerns with data collection

Fix: Review the app's privacy policy to understand what data is collected and how it is used. You can usually find this in the app settings or on... ⇲
 
Battery issue

charging only

Fix: If the device is charging only and not connecting, check the USB cable and power source. Ensure that you are using a compatible cable and th... ⇲
 
Video issue

no video output

Fix: If there is no video output, check the HDMI connection to ensure it is secure. Disconnect and reconnect the HDMI cable to both the EZCast de... ⇲
 
Compatibility issue

limited compatibility with newer iOS versions

Fix: If the app is not compatible with your iOS version, check the App Store for any updates to the EZCast app that may improve compatibility wit... ⇲
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 what users are saying
Bad experience
70.0%

Good experience
24.5%

Neutral
5.5%

~ from our NLP analysis of 891 combined software ratings.

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 Private Data EZCast collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Browsing History
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Search History
    • Usage Data
    • Diagnostics
    • Other Data