fix problems on Teleprompter & Captions, BIGVU [iphone]

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Teleprompter & Captions, BIGVU
Info:
company: BIGVU INC
: https://www.bigvu.tv
: www.bigvu.tv
Chat with our AI-based Teleprompter & Captions, BIGVU Support
   Hello! How can I assist you?  

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Audio issue

audio cuts off during filming

Fix: 1. Check your microphone settings. Ensure that the app has permission to access your microphone. Go to Settings > Privacy > Microphone and t... ⇲
 
Bugs issue

teleprompter speed inconsistent

Fix: 1. Adjust the scrolling speed settings within the app. Look for a settings or preferences menu where you can set a consistent speed for the... ⇲
 
Crashes issue

Teleprompter & Captions, BIGVU restarts when switching apps

Fix: 1. Ensure your iPhone has enough RAM available by closing other apps running in the background. 2. Check for any available updates for both... ⇲
 
Backup issue

no auto-save feature

Fix: 1. Make it a habit to manually save your scripts frequently while working. Look for a save button or option in the app. 2. Consider using a... ⇲

loses scripts if not titled

Fix: 1. Always title your scripts before closing the app to prevent loss. Make it a habit to save and title your work regularly. 2. Consider cre... ⇲
 
Uploads issue

difficult to share recorded videos

Fix: 1. Check the app's sharing settings to ensure you are using the correct method to share videos. Look for a share button or export option. 2... ⇲

video upload times out

Fix: 1. Ensure you have a stable and fast internet connection when uploading videos. Try switching from Wi-Fi to cellular data or vice versa. 2.... ⇲
 
UI issue

font size changes unexpectedly

Fix: 1. Check the font size settings within the app. Look for a text or display settings menu where you can set a consistent font size. 2. If th... ⇲
 
Settings issue

exposure settings change randomly

Fix: 1. Check if there are any automatic settings enabled that adjust exposure based on lighting conditions. Look for a manual mode in the app se... ⇲
 
Support issue

technical support is unresponsive

Fix: 1. Check the app's FAQ or help section for common issues and solutions that may address your concerns. 2. Look for user forums or community... ⇲
 
Payments issue

subscription costs are high

Fix: 1. Review the features offered in the free version of the app to see if they meet your needs. 2. Look for any promotional offers or discoun... ⇲

requires paid version for full functionality

Fix: 1. Review the features available in the free version and determine if they meet your needs. If they do, you may not need to upgrade. 2. Loo... ⇲
 
Customization issue

captioning uses voice-to-text instead of typed text

Fix: 1. Check the app settings to see if there is an option to switch from voice-to-text to manual captioning. Look for a captioning or transcrip... ⇲
 
Compatibility issue

Teleprompter & Captions, BIGVU does not function well on iPad in landscape mode

Fix: 1. Check if the app has a specific setting for landscape mode. Look for orientation settings in the app's preferences. 2. Restart the app w... ⇲
 
Glitches issue

glitches when adding text or quotations

Fix: 1. Ensure you are using the latest version of the app, as updates often fix bugs. Check for updates in the App Store. 2. Try restarting the... ⇲
 
Video issue

video frame rate inconsistent upon export

Fix: 1. Check the export settings within the app to ensure you are selecting a consistent frame rate. Look for options related to video quality a... ⇲
 
Features issue

green screen feature has limitations

Fix: 1. Review the app's documentation or help section to understand the specific limitations of the green screen feature. 2. Experiment with di... ⇲
 
Background issue

Teleprompter & Captions, BIGVU does not stay open in background

Fix: 1. Check your iPhone's background app refresh settings. Go to Settings > General > Background App Refresh and ensure it is enabled for BIGVU... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.4%

Bad experience
4.4%

Neutral
2.2%

~ from our NLP analysis of 21,173 combined software ratings.

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 Private Data Teleprompter & Captions, BIGVU collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Subscribe to BIGVU Monthly: $14.99 Remove BIGVU watermark, add logo, titling
  2. Teleprompter Studio: $59.99 6 months access to all BIGVU Starter features
  3. BIGVU Starter Monthly: $18.99 Remove watermark, AutoCaptions, 10 AI Scripts
  4. BIGVU Plus 6-Month: $99.99 Videos up 59 min and custom color & fonts
  5. Subscribe to BIGVU Yearly: $89.99 Remove BIGVU watermark and style videos
  6. BIGVU Pro Yearly: $139.99 Videos up to 59 min, Custom Branding & AI
  7. BIGVU Plus 6-Month: $99.99 Videos up 59 min and custom color & fonts
  8. Starter 6 months 2023: $59.99 Remove watermark, add subtitles, logo & music
  9. BIGVU PLUS Yearly: $139.99 Videos up 59 min and custom color & fonts
  10. BIGVU Starter Monthly No Trial: $18.99 BIGVU watermark removed, auto-captions & logo