fix problems on DigiGO [iphone]

—— Run into issues on DigiGO? Get help pending when official support gets back to you!

digiGO - HR Management App

Info:

company: Sheba Platform Ltd.

: https://business.sheba.xyz

: business.sheba.xyz

Chat with our AI-based digiGO Support

🛠️ Common digiGO Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

digiGO freezes while watching stream

Fix: 1. Close other applications: Double-click the home button (or swipe up from the bottom on newer iPhones) to view all open apps. Swipe up on... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the digiGO app, and select 'Offload App'. This will remove the app but k... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Ensure you are using the latest version of the app by checking for updates in the App Store. Developers often release upd... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content for offline use: If the app allows, look for options to download specific content or documents for offline access. Check... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help resources: Check if the app has a help or FAQ section that can provide answers to common issues without needing to co... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > digiGO and ensure that notifications are enabled. Adjust the alert style an... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's layout and features. Look for a tutorial or help section that may... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Check the app's settings thoroughly to see if there are any hidden customization options that you may have missed. 2. U... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for the digiGO app to save battery life.... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your iPhone is running the latest iOS version compatible with the app. Go to Settings > General > Softw... ⇲