fix problems on VCB Digibank [iphone]

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—— Run into issues on VCB Digibank? Get help pending when official support gets back to you!

VCB Digibank
Info:
company: Vietcombank JSC
: http://www.vietcombank.com.vn
: www.vietcombank.com.vn
Chat with our AI-based VCB Digibank Support
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Security issue

no fingerprint re-login after inactivity

Fix: 1. Go to the app settings and look for security options. Ensure that the fingerprint login feature is enabled. If it’s not available, check... ⇲
 
Login issue

incorrect password errors

Fix: 1. Double-check that you are entering the correct password. Ensure that Caps Lock is not on and that you are using the correct case. 2. If... ⇲
 
Support issue

limited English support

Fix: 1. Check the app settings for a language option. If available, switch to English. 2. Use a translation app or service to help navigate the... ⇲
 
UI issue

copy-paste functionality not working

Fix: 1. Restart your iPhone. Sometimes, a simple restart can resolve temporary glitches affecting the clipboard functionality. 2. Try copying an... ⇲

poor user interface after updates

Fix: 1. Familiarize yourself with the new layout by exploring the app. Sometimes, updates change the interface, and it may take time to adjust.... ⇲
 
Bugs issue

frequent errors

Fix: 1. Clear the app's cache if the option is available in the settings. This can help resolve issues caused by corrupted data. 2. Ensure that... ⇲
 
Freezing issue

VCB Digibank freezes

Fix: 1. Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the screen... ⇲
 
Payments issue

high transfer fees

Fix: 1. Review the app's fee structure in the settings or help section to understand the fees associated with transfers. 2. Consider using alter... ⇲
 
Registration issue

complicated registration process

Fix: 1. Follow the registration prompts carefully and ensure that you have all necessary documents ready, such as identification and bank details... ⇲
 
Account issue

cannot recognize bank account numbers

Fix: 1. Double-check that you are entering the bank account number correctly, including any leading zeros or special characters. 2. If the app a... ⇲
 
Network issue

server issues

Fix: 1. Check the app's official social media pages or website for any announcements regarding server maintenance or outages. 2. Try using the a... ⇲
 
Ads issue

constant advertisements

Fix: 1. Check if there is a premium version of the app available for purchase that removes ads. Consider upgrading if you find the ads intrusive.... ⇲
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 what users are saying
Good experience
53.0%

Bad experience
42.7%

Neutral
4.4%

~ from our NLP analysis of 689 combined software ratings.

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Ví VNPAY – Ví của Gia đình

 Private Data VCB Digibank collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics