fix problems on SmartGuide Travel Guide & Map [iphone]

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—— Run into issues on SmartGuide Travel Guide & Map? Get help pending when official support gets back to you!

SmartGuide travel guide & map
Info:
company: SmartGuide s.r.o.
: https://smart-guide.org/
: smart-guide.org
Chat with our AI-based SmartGuide travel guide & map Support
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Privacy issue

Limited information and photos

Fix: To enhance your experience, consider supplementing the app with additional resources such as travel blogs, official tourism websites, or soc... ⇲
 
Customization issue

Requires specific tickets for trip planning

Fix: Research alternative ticket options or travel packages that may not be listed in the app. Websites like Viator or GetYourGuide can provide a... ⇲
 
Content issue

Boring and underwhelming content

Fix: Explore user-generated content on platforms like TripAdvisor or Yelp for more engaging and diverse perspectives on attractions and activitie... ⇲

Lack of depth in site details

Fix: For more in-depth information, look for guidebooks or online resources that provide comprehensive details about the sites you are visiting.... ⇲

Outdated and sparse information

Fix: Cross-reference the information in the app with other travel resources, such as recent travel blogs or official tourism websites, to ensure... ⇲
 
Audio issue

No automatic tour playback

Fix: If the app lacks this feature, consider using a different app that offers automatic playback for tours, such as VoiceMap or PocketGuide, whi... ⇲

No audio guides as promised

Fix: Check if there are any settings within the app that need to be enabled for audio guides. Sometimes features are hidden in the settings menu.... ⇲

Terrible AI narration

Fix: If the AI narration is not satisfactory, consider using a different app that offers human narration or better audio quality for tours. OR... ⇲
 
Network issue

GPS issues

Fix: Ensure that location services are enabled for the app by going to Settings > Privacy > Location Services and selecting the app. Set it to 'W... ⇲

Maps require internet to open

Fix: Download maps for offline use if the app offers this feature. Check the app settings for options to save maps for offline access. OR Use... ⇲
 
Bugs issue

Inconsistent app functionality

Fix: Try closing the app completely and restarting it. If issues persist, uninstall and reinstall the app to reset its functionality. OR Check... ⇲
 
UI issue

Broken interface on iPhone X

Fix: Adjust your display settings by going to Settings > Display & Brightness and changing the display settings to see if it resolves the interfa... ⇲
 
Navigation issue

Navigation and handling issues

Fix: Familiarize yourself with the app's navigation features by exploring the settings or help section within the app. This can help you understa... ⇲

Clunky navigation system

Fix: Take time to familiarize yourself with the app's layout and features. Sometimes, understanding how to navigate the app can improve your expe... ⇲
 
Payments issue

In-app purchases required for valuable content

Fix: Explore free alternatives or trial versions of other travel apps that offer similar content without in-app purchases. Research user reviews... ⇲
 
Crashes issue

Crashes frequently

Fix: Ensure your iPhone has enough storage space by going to Settings > General > iPhone Storage. Delete unnecessary apps or files to free up spa... ⇲
 
Ads issue

Ads interfere with usability

Fix: Check if the app offers a premium version that removes ads. If so, consider upgrading for a better experience. OR Use the app in airplane... ⇲
 
Offline issue

Limited offline functionality

Fix: Before your trip, download any necessary content or maps while connected to Wi-Fi to ensure you have access when offline. OR Consider usi... ⇲
 
Syncing issue

Poor synchronization between devices

Fix: Ensure you are logged into the same account on all devices and that the app is updated to the latest version on each device. OR Manually... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.3%

Bad experience
5.7%

Neutral
1.0%

~ from our NLP analysis of 582 combined software ratings.

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 Private Data SmartGuide travel guide & map collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. tripwolf Unlimited: $17.99 All 600 travel guides in one package
  2. SmartGuide Premium: $9.99 Get SmartGuide Premium functions
  3. Unlimited Package 3: $8.99 Get full access to 500+ destinations
  4. Paris Travel Guide: $1.99 The city of love, art & fashion
  5. Rome Travel Guide: $1.99 Rome, the Eternal City
  6. London Travel Guide: $1.99 Welcome to The Old Smoke
  7. New York City Travel Guide: $1.99 Ready for the Big Apple?
  8. Package Travel Guide: $13.99 Do you want to download a free preview or the full Premium guide?
  9. Barcelona Travel Guide: $1.99 Do you want to download a free preview or the full Premium guide?
  10. Venice Travel Guide: $1.99 The most beautiful maze in the world