fix problems on Yandex Navi [iphone]

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—— Run into issues on Yandex Navi? Get help pending when official support gets back to you!

Yandex Navi – navigation, maps
Info:
company: Direct Cursus Computer Systems Trading
: https://yandex.ru/support/navigator/troubleshooting/faq.xml#faq_feedback
: navigator.yandex.ru
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Search issue

Inaccurate address searches

Fix: 1. Ensure that your location services are enabled by going to Settings > Privacy > Location Services and making sure it's turned on for Yand... ⇲

Unable to find nearby locations

Fix: 1. Ensure that location services are enabled for Yandex Navi by going to Settings > Privacy > Location Services. 2. Try refreshing the map b... ⇲

Search field unresponsive

Fix: 1. Force close the app and restart your iPhone. 2. Check for updates in the App Store and install any available updates. 3. If the search fi... ⇲
 
Compatibility issue

No CarPlay support

Fix: 1. Check if your iPhone is updated to the latest iOS version by going to Settings > General > Software Update. 2. If you have a compatible c... ⇲

Limited regional coverage

Fix: 1. Check the app settings to see if there are options to download offline maps for your region, which may improve coverage. 2. If you freque... ⇲

No split-screen support for iPad

Fix: 1. Check if your iPad is updated to the latest iOS version by going to Settings > General > Software Update. 2. If split-screen is not suppo... ⇲

No support for reverse portrait mode

Fix: 1. Check your iPhone's display settings to see if you can manually rotate the screen. 2. If reverse portrait mode is not supported, consider... ⇲
 
Bugs issue

Incorrect street names

Fix: 1. Ensure that your app is updated to the latest version by checking the App Store. 2. If you notice incorrect street names, report them thr... ⇲

Poor traffic data

Fix: 1. Ensure that location services are enabled and that the app has permission to access your location. 2. Check for updates in the App Store,... ⇲

Routing errors

Fix: 1. Ensure that your app is updated to the latest version by checking the App Store. 2. If you encounter routing errors, try recalibrating yo... ⇲

Inconsistent location tracking

Fix: 1. Ensure that location services are enabled and that Yandex Navi has permission to access your location. 2. Try resetting your location set... ⇲

Missing home location

Fix: 1. Open Yandex Navi and go to the settings to set your home location manually. 2. If the option is not available, try uninstalling and reins... ⇲
 
UI issue

Language display issues

Fix: 1. Check the language settings in Yandex Navi by going to the app settings and ensuring the correct language is selected. 2. If the language... ⇲
 
Customization issue

No night/day mode

Fix: 1. Check the app settings for any options related to themes or display modes. 2. If no such options exist, consider using your phone's displ... ⇲
 
Crashes issue

Yandex Navi crashes frequently

Fix: 1. Force close the app and restart your iPhone. 2. Check for updates in the App Store and install any available updates. 3. If the app conti... ⇲
 
Features issue

No satellite view

Fix: 1. Check the app settings to see if there is an option to enable satellite view. 2. If no such option exists, consider using another mapping... ⇲

Inability to mark accidents

Fix: 1. Check the app settings for any options related to reporting incidents or accidents. 2. If this feature is not available, consider using a... ⇲

No restaurant or gas station names

Fix: 1. Ensure that location services are enabled for Yandex Navi by going to Settings > Privacy > Location Services. 2. Check for updates in the... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.3%

Bad experience
5.2%

Neutral
1.6%

~ from our NLP analysis of 10,231 combined software ratings.

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 Private Data Yandex Navi collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Yandex Plus: $4.99 Yandex Plus
  2. Yandex Plus: $4.99 Yandex Plus
  3. Yandex Plus: $0.99 Yandex Plus
  4. Yandex Plus: $0.99 Yandex Plus
  5. Yandex Plus: $3.99 Yandex Plus
  6. Yandex Plus: $0.99 Yandex Plus
  7. Yandex Plus: $2.99 Yandex Plus
  8. Yandex Plus: $0.99 Yandex Plus
  9. Yandex Plus: $2.99 Yandex Plus
  10. Yandex Plus: $2.99 Yandex Plus