fix problems on DLsite Sound [iphone]

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—— Run into issues on DLsite Sound? Get help pending when official support gets back to you!

DLsite Sound
Info:
company: EISYS,inc.
: https://cs.dlsite.com/hc/ja/articles/13480316769433
Chat with our AI-based DLsite Sound Support
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Syncing issue

English subtitles do not sync with audio

Fix: Try adjusting the subtitle settings in the app. Look for options related to subtitle timing or synchronization and adjust them to see if tha... ⇲
 
Login issue

Black screen upon login

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the DLsite Sound app off th... ⇲
 
Registration issue

No account creation option

Fix: If you are unable to create an account within the app, try accessing the DLsite website through a web browser on your iPhone. Look for the a... ⇲
 
Settings issue

Translation settings are lacking

Fix: Explore the app settings to see if there are any hidden options for translation settings. Sometimes, these options can be found under 'Langu... ⇲
 
Customization issue

Audio files default to Japanese names

Fix: Check if there is an option in the app settings to change the display language or file naming conventions. If available, switch to English t... ⇲

No option for full-screen translation

Fix: Look for any settings in the app that allow you to change the display mode or layout. Sometimes, there may be a 'full-screen' option hidden... ⇲
 
Audio issue

Laggy audio playback

Fix: Ensure that your iPhone has enough storage space available. Go to Settings > General > iPhone Storage and check if you need to free up space... ⇲
 
UI issue

Limited translation visibility

Fix: Check the app settings for any options related to text size or display settings. Increasing the text size or changing the display mode may i... ⇲
 
Crashes issue

DLsite Sound crashes after a few seconds

Fix: Make sure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. If an update is... ⇲
 
Compatibility issue

Inconsistent performance based on time zone

Fix: Check your iPhone's time zone settings. Go to Settings > General > Date & Time and ensure that 'Set Automatically' is enabled. This can help... ⇲
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 what users are saying
Good experience
63.5%

Bad experience
26.9%

Neutral
9.6%

~ from our NLP analysis of 52 combined software ratings.

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 Private Data DLsite Sound collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics