fix problems on Hootsuite [iphone]

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Hootsuite - Social Media Tools
Info:
company: Hootsuite Inc.
: http://help.hootsuite.com
: hootsuite.com
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Notifications issue

Notifications disappear

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Hootsuite and ensure that notifications are enabled. 2. Reinstall the App:... ⇲

Forced push notifications

Fix: 1. Adjust Notification Settings: Go to Settings > Notifications > Hootsuite and customize your notification preferences to reduce unwanted a... ⇲
 
Features issue

Inability to tag locations

Fix: 1. Check Location Settings: Go to Settings > Privacy > Location Services and ensure that Hootsuite has permission to access your location.... ⇲

Hashtags not supported

Fix: 1. Check App Updates: Ensure you are using the latest version of Hootsuite, as hashtag support may be improved in updates. 2. Manually Add... ⇲

Only allows square images for Instagram

Fix: 1. Edit Images: Use an image editing app to crop your images to a square format before uploading them to Hootsuite. 2. Use Instagram Direct... ⇲

Issues with multiple image posts on Facebook

Fix: 1. Check Image Format: Ensure that the images you are trying to upload meet Facebook's requirements for multiple image posts. 2. Update the... ⇲

Inconsistent post scheduling

Fix: 1. Double-Check Time Zones: Ensure that your account settings reflect the correct time zone for scheduling posts. 2. Review Scheduled Posts... ⇲
 
Crashes issue

Drafts crash or scramble content

Fix: 1. Save Drafts Regularly: Instead of saving a draft all at once, save your work in smaller increments to avoid losing content. 2. Clear App... ⇲
 
Account issue

Difficult account cancellation process

Fix: 1. Access Account Settings: Open Hootsuite and go to your account settings. Look for the option to manage your subscription. 2. Follow On-S... ⇲

Limited functionality for free accounts

Fix: 1. Explore Features: Familiarize yourself with the features available in the free version to maximize its use. 2. Use Alternative Tools: If... ⇲

Requires business profile and Facebook page

Fix: 1. Create a Business Profile: If you don’t have a business profile, create one on Facebook to use Hootsuite effectively. 2. Use Personal Pr... ⇲
 
Support issue

No troubleshooting resources available

Fix: 1. Use Online Forums: Search for user forums or communities where Hootsuite users share solutions and tips. 2. Explore Help Center: Visit t... ⇲

Long response time from support

Fix: 1. Use Help Center: Utilize the Hootsuite Help Center for self-service solutions to common issues. 2. Check Community Forums: Look for answ... ⇲
 
Memory issue

Poor memory management

Fix: 1. Restart the App: Close Hootsuite completely and reopen it to free up memory. 2. Clear Cache: Go to Settings > General > iPhone Storage >... ⇲
 
Uploads issue

Inability to upload multiple photos from computer

Fix: 1. Use Hootsuite's Web Version: If you need to upload multiple photos, consider using Hootsuite's web version on your computer, which may al... ⇲
 
Payments issue

High subscription costs

Fix: 1. Evaluate Your Needs: Assess whether you need all the features offered in the paid plan. If not, consider downgrading to a lower tier. 2.... ⇲
 
UI issue

Confusing user interface

Fix: 1. Explore Tutorials: Look for online tutorials or guides that explain how to navigate the Hootsuite interface effectively. 2. Customize Da... ⇲
 
Setup issue

Problems with direct media publishing setup

Fix: 1. Check Permissions: Ensure that Hootsuite has the necessary permissions to publish directly to your social media accounts. 2. Reconnect A... ⇲
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 what users are saying
Good experience
92.7%

Neutral
3.8%

Bad experience
3.5%

~ from our NLP analysis of 34,319 combined software ratings.

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 Private Data Hootsuite collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Mobile: $149.00 Mobile access only plan