fix problems on KardiaRx [iphone]

—— Run into issues on KardiaRx? Get help pending when official support gets back to you!

KardiaRx

Info:

company: AliveCor, Inc.

: http://www.alivecor.com/support

: www.alivecor.com

Chat with our AI-based KardiaRx Support

🛠️ Common KardiaRx Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

KardiaRx freezes while watching stream

Fix: 1. Close the app completely: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to vi... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage. Find KardiaRx and tap on it. If there’s an option to 'Offload App', do that t... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Open the App Store, tap on your profile icon, and check for updates for KardiaRx. Installing the latest version can fix b... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content for offline use: If KardiaRx allows for any content to be downloaded, look for a download option within the app. This wi... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help resources: Check if KardiaRx has a help or FAQ section within the app. This can provide immediate answers to common q... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > KardiaRx. Ensure that notifications are enabled and that the alert style is... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's layout and features. Look for a tutorial or help section that may... ⇲

Customization issue

lack of customization options

Fix: 1. Explore all settings: Go to the app settings and thoroughly check for any customization options that may not be immediately obvious. 2.... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for KardiaRx. This can help reduce battery d... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your iPhone is running the latest iOS version compatible with KardiaRx. Go to Settings > General > Soft... ⇲