fix problems on Sezane Fashion & Leather Goods [iphone]

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—— Run into issues on Sezane Fashion & Leather Goods? Get help pending when official support gets back to you!

Sezane Fashion & Leather Goods
Info:
company: SÉZANE
: https://www.sezane.com/us/faq/home-faq
: www.sezane.com
Chat with our AI-based Sezane Fashion & Leather Goods Support
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UI issue

Photography does not showcase items properly

Fix: If the product images are not clear, try zooming in on the images or rotating your device to see if the images adjust. You can also look for... ⇲

Need to press 'validate' for color changes

Fix: Make sure to press 'validate' after selecting a color to ensure your choice is saved. If this is cumbersome, try to select your color before... ⇲

Address entry process is clunky

Fix: When entering your address, make sure to fill out each field carefully. If the app is slow or unresponsive, try restarting your device to im... ⇲

Address selection issues

Fix: If you are having trouble selecting an address, ensure that all your addresses are saved correctly in your account settings. You may need to... ⇲

Checkout process is difficult

Fix: Take your time during the checkout process and ensure that all required fields are filled out correctly. If you encounter errors, note them... ⇲

Inability to add address for purchase

Fix: If you cannot add an address, ensure that you are logged into your account. Go to the account settings and try adding the address again, mak... ⇲
 
Crashes issue

Sezane Fashion & Leather Goods crashes while in cart

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for the Sezane app, and check for updates. If the app con... ⇲

Sezane Fashion & Leather Goods does not open or crashes

Fix: If the app does not open, try restarting your device. If it still does not work, check for updates in the App Store and install any availabl... ⇲
 
Payments issue

Billing address error prevents order validation

Fix: Double-check that all fields in the billing address are filled out correctly, including postal codes and country selections. Make sure there... ⇲

Payment methods limited

Fix: Check the app's payment options in the settings or checkout section to see if there are any updates or additional methods available. Sometim... ⇲
 
Account issue

Cannot create an account

Fix: Ensure that you are using a valid email address and that your password meets the app's requirements (usually a mix of letters, numbers, and... ⇲
 
Bugs issue

Save feature does not work

Fix: If the save feature is not functioning, try logging out of the app and then logging back in to refresh your session. This can sometimes reso... ⇲
 
Updates issue

Wishlist stock status feature removed

Fix: If the stock status feature is no longer available, regularly check the product pages for updates on availability. You can also set reminder... ⇲
 
Registration issue

Registration button does not work

Fix: If the registration button is unresponsive, try refreshing the app or restarting your device. Ensure that your internet connection is stable... ⇲
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 what users are saying
Good experience
97.0%

Bad experience
1.8%

Neutral
1.2%

~ from our NLP analysis of 11,249 combined software ratings.

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 Private Data Sezane Fashion & Leather Goods collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data