fix problems on Amazon Music [iphone]

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—— Run into issues on Amazon Music ? Get help pending when official support gets back to you!

Amazon Music for Artists
Info:
company: AMZN Mobile LLC
: https://artists.amazonmusic.com
: artists.amazonmusic.com
Chat with our AI-based Amazon Music Support
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Support issue

Poor customer service

Fix: Utilize the help section within the app to find FAQs or troubleshooting guides that may address your issue. This can often provide quicker s... ⇲
 
Account issue

Unable to claim artist profile

Fix: Ensure that you are using the correct email address associated with your music distribution. If you are unsure, check with your distributor... ⇲

Error messages during artist claim process

Fix: Take a screenshot of the error message and check the help section for specific troubleshooting steps related to that error. OR Try the cl... ⇲
 
Analytics issue

Limited analytics

Fix: Supplement your analytics by using third-party tools that provide more detailed insights into your music performance. Tools like Chartmetric... ⇲
 
Customization issue

Cannot update artist picture or bio

Fix: Ensure that your image meets the required specifications (size, format) set by the app. Check the guidelines in the help section of the app... ⇲

Lack of specific music categories

Fix: Consider tagging your music with broader categories that may encompass your style. This can help in getting your music noticed in related ge... ⇲
 
Glitches issue

Glitches preventing access

Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the home button) to view all open ap... ⇲
 
Verification issue

Long wait times for verification

Fix: While waiting, ensure that all your documentation is in order and that you have provided all necessary information for verification. Double-... ⇲
 
Registration issue

Difficulties with registration

Fix: Ensure that you are using a strong and valid email address. If you encounter issues, try using a different email provider or check your spam... ⇲
 
Feedback issue

No feedback submission option

Fix: Utilize social media platforms to share your feedback publicly. Sometimes, companies respond faster to public inquiries. OR Document your... ⇲
 
Uploads issue

Inability to submit songs for playlists

Fix: Research and reach out to independent playlist curators on platforms like Spotify or Apple Music. They often accept submissions directly fro... ⇲
 
Compatibility issue

Amazon Music not optimized for all devices

Fix: Check for updates regularly, as developers often release patches to improve compatibility with various devices. OR If you experience issu... ⇲
 
UI issue

No auto-sizing for tablets or smartphones

Fix: Adjust the display settings on your device to see if that improves the app's appearance. Go to Settings > Display & Brightness and experimen... ⇲
 
Privacy issue

Issues with personal information requirements

Fix: Double-check that all required fields are filled out correctly and that you are using the correct format for any sensitive information. OR... ⇲
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 what users are saying
Good experience
88.4%

Bad experience
7.5%

Neutral
4.1%

~ from our NLP analysis of 483 combined software ratings.

 Switch to these Alternatives:
Spotify for Artists
DistroKid
Bandcamp for Artists & Labels
Songstats: Music Analytics
Muso.AI
Amuse Music Distribution
Audiomack Creator-Upload Music
Music Network & Jobs | Vampr.
BMI Online Services
Musixmatch Pro for Artists

 Private Data Amazon Music collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data