fix problems on Decibel FM [iphone]

—— Run into issues on Decibel FM? Get help pending when official support gets back to you!

decibel FM: music fans only

Info:

company: Intonation Studios Inc.

: https://www.decibel.fm/

: www.decibel.fm

Chat with our AI-based decibel FM Support

🛠️ Common decibel FM Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

decibel FM freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Decibel FM ap... ⇲

slow loading times

Fix: 1. Check your internet connection speed using a speed test app. If your connection is slow, try moving closer to your Wi-Fi router or switch... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store, as updates often include bug fixes. 2. Restart your iPhone to clear any... ⇲

Downloads issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline listening. Look for a download button next to songs or playlists. 2. If of... ⇲

Support issue

poor customer support

Fix: 1. Look for a help or FAQ section within the app or on the official website. This may provide answers to common issues. 2. Check online foru... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications > Decibel FM and ensure that notifications are enabled. Adjust the settings to allow alerts, sounds, and b... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring each section. Look for a tutorial or help section within the app that may guide you... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings to see if there are any available customization options for themes, layouts, or playlists. 2. If customization i... ⇲

Battery issue

high battery consumption

Fix: 1. Reduce the screen brightness while using the app, as high brightness can drain the battery faster. 2. Close other apps running in the bac... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the App Store for the latest version of Decibel FM and ensure your device meets the minimum requirements. 2. If your device is not... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

84.9%

Bad experience

10.6%

Neutral

4.5%

~ from our NLP analysis of 1,300 combined software ratings.

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Private Data decibel FM collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Usage Data
- Diagnostics