fix problems on Green Screen [iphone]

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—— Run into issues on Green Screen ? Get help pending when official support gets back to you!

Green Screen by Do Ink
Info:
company: DK Pictures, Inc.
: http://www.doink.com
: www.doink.com
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Bugs issue

exporting issues

Fix: 1. Ensure you have enough storage space on your device. Go to Settings > General > iPhone Storage to check available space. 2. Try exportin... ⇲

png images have white background

Fix: 1. Ensure that the PNG images you are using are truly transparent. You can check this by opening them in an image editor. 2. If the images... ⇲

frequent resets required

Fix: 1. Ensure that your iPhone has enough free storage space. Go to Settings > General > iPhone Storage and delete unnecessary files or apps. 2... ⇲
 
UI issue

green tint around edges

Fix: 1. Check your chroma key settings. Adjust the tolerance and edge feathering settings to minimize the green tint. 2. Use a different backgro... ⇲

interface is less user-friendly

Fix: 1. Familiarize yourself with the app by exploring the tutorial or help section if available. 2. Create a cheat sheet of common tasks you pe... ⇲

cannot delete projects

Fix: 1. Look for a 'Projects' or 'My Projects' section in the app. Tap and hold on the project you want to delete to see if a delete option appea... ⇲
 
Video issue

poor image quality

Fix: 1. Check the resolution settings in the app before exporting. Ensure you are exporting at the highest resolution available. 2. Use high-qua... ⇲
 
Customization issue

no split tool for clips

Fix: 1. As a workaround, you can duplicate the clip in the timeline and trim each duplicate to create the effect of splitting. 2. Use a differen... ⇲

no eye dropper for chromakey

Fix: 1. Manually adjust the chroma key settings by using the sliders for color tolerance and edge feathering to achieve the desired effect. 2. U... ⇲
 
Screen issue

Green Screen goes dark

Fix: 1. Check your device's brightness settings and ensure that auto-brightness is turned off. Go to Settings > Display & Brightness. 2. Restart... ⇲
 
Slow issue

lagging issues

Fix: 1. Close other applications running in the background to free up system resources. 2. Restart your iPhone to clear temporary files and refr... ⇲
 
Audio issue

limited audio preview when layering videos

Fix: 1. Try adjusting the volume levels of each audio track to better hear the layers. 2. Export a short segment of the video to check the audio... ⇲
 
Updates issue

inconsistent performance after updates

Fix: 1. After an update, restart your iPhone to ensure all changes take effect properly. 2. Clear the app's cache by deleting and reinstalling i... ⇲
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 what users are saying
Good experience
54.2%

Bad experience
35.5%

Neutral
10.3%

~ from our NLP analysis of 369 combined software ratings.

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 Private Data Green Screen collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics