fix problems on Epoch Times [iphone]

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—— Run into issues on Epoch Times? Get help pending when official support gets back to you!

Epoch Times: Live & Breaking
Info:
company: Epoch Usa Inc
: http://www.theepochtimes.com/n3/contact-us/
: www.theepochtimes.com
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Network issue
App non-functional with VPN

Fix: 1. Disable VPN: Temporarily disable your VPN and check if the app functions properly. If it does, the VPN may be blocking certain features o... »»
 
Ads issue
Frequent ads interrupting reading experience

Fix: 1. Upgrade to premium: If the ads are too disruptive, consider subscribing to the premium version of the app, which typically offers an ad-f... »»
 
Content issue
Limited coverage of popular mainstream stories

Fix: 1. Explore other news sources: If you find the coverage lacking, consider supplementing your news intake with other reputable news apps or w... »»
Articles sometimes lack depth or interest

Fix: 1. Look for in-depth articles: Check if the app has a section for in-depth analysis or opinion pieces, which may provide more substantial co... »»
Inconsistent article availability

Fix: 1. Refresh the app: Close the app completely and reopen it to refresh the content. Sometimes, articles may not load properly due to temporar... »»
 
Login issue
Login issues requiring frequent re-authentication

Fix: 1. Check app permissions: Ensure that the app has the necessary permissions to store your login information. Go to your iPhone settings, fin... »»
 
Glitches issue
App glitches after updates

Fix: 1. Restart your device: After an update, restart your iPhone to clear any temporary glitches that may have occurred during the update proces... »»
 
Loading issue
Slow loading times for articles

Fix: 1. Check your internet connection: Ensure that you have a stable internet connection. Try switching between Wi-Fi and cellular data to see i... »»
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 what users are saying
Good experience
97.3%

Bad experience
1.4%

Neutral
1.3%

~ from our NLP analysis of 257,093 combined software ratings.

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 Private Data Epoch Times collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. Monthly Subscription: $9.99 The Epoch Times iOS App monthly subscription
  2. Annual Subscription: $99.99 The Epoch Times iOS App annual subscription