fix problems on Ox [iphone]

—— Run into issues on Ox? Get help pending when official support gets back to you!

Oxford Bus and Thames Travel

Info:

company: The Go-Ahead Group plc

: https://www.oxfordbus.co.uk/contact

: www.oxfordbus.co.uk

Chat with our AI-based Ox Support

🛠️ Common Ox Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Inaccurate route information

Fix: Check the official website of Oxford Bus and Thames Travel for the most current route maps and schedules. Sometimes, the app may not reflect... ⇲

Misleading bus stop locations

Fix: Use the map feature within the app to locate the nearest bus stops. If the app shows a bus stop that seems out of place, cross-reference it... ⇲

Bugs issue

Buses do not stop as indicated

Fix: If a bus does not stop at a designated stop, check the app for any alerts or notifications regarding service changes or detours. Sometimes,... ⇲

Compatibility issue

Limited ticket compatibility

Fix: Before purchasing a ticket, review the ticket options available in the app. Make sure to select a ticket that is valid for your specific rou... ⇲

Confusing ticket restrictions

Fix: Read the ticket terms and conditions carefully before purchasing. The app should provide details about any restrictions, such as time limita... ⇲

Navigation issue

Poor navigation through industrial areas

Fix: If the app struggles with navigation in industrial areas, try using a secondary navigation app like Google Maps or Waze to guide you to the... ⇲

Updates issue

Lack of real-time updates

Fix: Ensure that you have enabled location services and notifications for the app. This can help the app provide more accurate real-time updates... ⇲

Search issue

Difficult to find bus stops

Fix: Use the map feature in the app to locate bus stops near your current location. If the app is not helpful, try using Google Maps to search fo... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.9%

Bad experience

6.3%

Neutral

1.8%

~ from our NLP analysis of 111 combined software ratings.

Switch to these Alternatives:

Oxford Tube: Plan>Track>Buy

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Stagecoach Bus

Railcard

UK Bus Checker

THORPE PARK – Official

Private Data Ox collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data