fix problems on Foodtown [iphone]

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—— Run into issues on Foodtown? Get help pending when official support gets back to you!

Foodtown
Info:
company: Allegiance Retail Services LLC
: https://www.foodtown.com/about/contact-us
: www.foodtown.com
Chat with our AI-based Foodtown Support
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Account issue

Cannot reset password

Fix: 1. Use the 'Forgot Password' feature: On the sign-in page, tap 'Forgot Password?' and follow the prompts to reset your password via email.... ⇲

Cannot delete account

Fix: 1. Look for account settings: Open the app, go to your profile or settings, and look for an option to delete your account. If not available,... ⇲
 
Login issue

Error messages during sign in

Fix: 1. Double-check your credentials: Ensure that you are entering the correct email and password. Pay attention to case sensitivity and any spe... ⇲
 
Customization issue

Inconvenient pick up options

Fix: 1. Review your location settings: Ensure that your location services are enabled for the Foodtown app. Go to Settings > Privacy > Location S... ⇲
 
UI issue

Navigating products is challenging

Fix: 1. Use the search function: Instead of browsing, use the search bar at the top of the app to find specific products quickly. OR 2. Famili... ⇲
 
Bugs issue

Wrong items delivered

Fix: 1. Double-check your order before finalizing: Review your cart carefully before checking out to ensure all items are correct. OR 2. Repor... ⇲

Clipping coupons fails

Fix: 1. Restart the app: Close the app completely and reopen it. This can sometimes resolve temporary glitches with coupon clipping. OR 2. Try... ⇲
 
Loading issue

No weekly circular available

Fix: 1. Check for updates: Ensure that the app is updated to the latest version, as weekly circulars may be included in updates. OR 2. Visit t... ⇲
 
Compatibility issue

Foodtown directs to Instacart

Fix: 1. Check your settings: Ensure that you have not linked your Foodtown account to Instacart inadvertently. Review your account settings in th... ⇲
 
Storage issue

Does not store store card

Fix: 1. Manually enter your store card details: If the app does not store your card, check if there’s an option to manually enter your card infor... ⇲
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 what users are saying
Good experience
87.6%

Bad experience
8.9%

Neutral
3.5%

~ from our NLP analysis of 734 combined software ratings.

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 Private Data Foodtown collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Usage Data