fix problems on ScratchVision [iphone]

—— Run into issues on ScratchVision? Get help pending when official support gets back to you!

ScratchVision

Info:

company: Johnny Arguelles

: http://www.scratchvision.com

: www.scratchvision.com

Chat with our AI-based ScratchVision Support

🛠️ Common ScratchVision Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

ScratchVision shuts off unexpectedly

Fix: 1. Update the App: Go to the App Store, search for ScratchVision, and check if there is an update available. If so, download and install it.... ⇲

Podcasts cut off after a few seconds

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persi... ⇲

Bugs issue

Radio runs from Safari, not the app

Fix: 1. Check App Permissions: Go to Settings > ScratchVision and ensure that all necessary permissions are enabled, especially for background ap... ⇲

Downloads issue

Cannot download content

Fix: 1. Check Storage Space: Go to Settings > General > iPhone Storage to ensure you have enough space available for downloads. If storage is low... ⇲

Limited offline access to mixes

Fix: 1. Check App Settings: Open ScratchVision and navigate to settings to see if there is an option to download mixes for offline listening. Ena... ⇲

Audio issue

Inability to listen to mixes while multitasking

Fix: 1. Enable Background App Refresh: Go to Settings > General > Background App Refresh and ensure it is enabled for ScratchVision. This allows... ⇲

No audio output

Fix: 1. Check Volume Settings: Ensure that the volume on your iPhone is turned up and not muted. Use the physical volume buttons on the side of y... ⇲

Compatibility issue