—— Run into issues on Flamingo Fares? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Try restarting the app. Close the app completely by swiping it away from the app switcher, then reopen it. This can refresh the app's state... ⇲
Fix: Ensure that your internet connection is stable. A weak connection can cause issues with virtual card features. Try switching between Wi-Fi a... ⇲
Fix: Navigate to the payment settings within the app. If the option to edit is not available, try logging out of your account and logging back in... ⇲
Fix: Check if the app has a specific feature for transferring funds. If not, consider withdrawing the funds to your bank account and then reloadi... ⇲
Fix: Double-check that you are logged into the correct account associated with the virtual cards. Sometimes, users may have multiple accounts and... ⇲
Fix: Monitor your account for any patterns in the auto-reversing issue. If it happens consistently, try using a different payment method to load... ⇲
Fix: Look for any specific settings or options in the app that may allow you to apply discounts. Sometimes, these options are hidden in the fare... ⇲
Fix: Check your internet connection to ensure it is stable. A poor connection can prevent funds from loading properly. Try switching networks if... ⇲
Fix: Review your transaction history within the app to identify any unauthorized charges. If you find discrepancies, document them for your recor... ⇲
Fix: Follow a step-by-step guide to set up your account. Write down the required information beforehand to streamline the process and avoid confu... ⇲
Fix: Ensure that your camera lens is clean and unobstructed. Dirt or smudges can affect scanning performance. Wipe the lens gently with a soft cl... ⇲
Fix: Cross-reference the stop numbers with a reliable map or transit app to verify accuracy. This can help you plan your route more effectively.... ⇲
Fix: Check if there are any settings within the app that allow for integration with Apple Wallet. Sometimes, this feature may be hidden in the se... ⇲
Fix: Utilize any available in-app support features, such as FAQs or chatbots, which may provide immediate assistance without needing to contact c... ⇲
Fix: Utilize any in-app support features or FAQs that may provide answers to common issues without needing direct support. OR Check online for... ⇲
Fix: Familiarize yourself with the layout by exploring each section of the app. Sometimes, understanding the navigation can make it feel less cum... ⇲
Fix: Ensure that autofill settings are enabled in your iPhone settings. Go to Settings > Passwords & Accounts > Autofill Passwords and toggle it... ⇲
Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲
Fix: Check the app's FAQ or help section to see if there are any guidelines on converting cards. Sometimes, this feature may not be obvious. OR... ⇲
Fix: Try uninstalling and reinstalling the app to see if this resolves any underlying issues that may be causing it to be unusable. OR Check f... ⇲