—— Run into issues on Singing River FCU ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: If the app locks you out frequently, try resetting your password. Go to the login screen, select 'Forgot Password?', and follow the prompts... ⇲
Fix: Ensure that you are entering the correct username and password. If you have trouble remembering them, consider using a password manager to s... ⇲
Fix: Make sure that your personal information is up to date in the app. Go to the settings or profile section and verify that your contact detail... ⇲
Fix: If the password reset process is not working, ensure that you are using the correct email address associated with your account. Check your s... ⇲
Fix: Check for app updates in the App Store. Open the App Store, tap on your profile icon, and scroll down to see if there are updates available... ⇲
Fix: Log out of the app and then log back in to refresh your session. This can sometimes resolve temporary errors. Additionally, ensure that your... ⇲
Fix: Double-check your account balance in the app and compare it with your recent transactions. Sometimes, pending transactions may not be reflec... ⇲
Fix: If you cannot print e-statements directly from the app, try accessing your account through a web browser on your computer. Log in to your on... ⇲
Fix: Enable automatic updates for the app to ensure you always have the latest version. Go to Settings > App Store and toggle on 'App Updates'. T... ⇲
Fix: Familiarize yourself with the new layout after an update. Spend some time exploring the app to understand the changes. Look for a help or tu... ⇲
Fix: Review the app's features in the settings or help section to ensure you are utilizing all available functionalities. Sometimes, features may... ⇲
Fix: Ensure that Face ID is enabled for the app. Go to Settings > Face ID & Passcode, and check if the Singing River FCU Mobile app is listed und... ⇲