fix problems on Tagroom [iphone]

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—— Run into issues on Tagroom? Get help pending when official support gets back to you!

Tagroom: Meet friends to study
Info:
company: LAFITY
: https://lafity.notion.site/tagroom_Legal-4ef5b7385ba7474f843cbfce244e4e92
Chat with our AI-based Tagroom Support
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Battery issue

Timer drains battery when phone is locked

Fix: Reduce the timer's frequency or duration if possible. Check the app settings to see if you can adjust how often the timer updates or how lon... ⇲
 
Settings issue

Limited timezone options

Fix: Manually adjust your device's time zone to the closest available option in the app. Go to Settings > General > Date & Time and select a time... ⇲
 
Gameplay issue

Users can block walkways in rooms

Fix: If you encounter a user blocking a walkway, try to communicate with them through the app's messaging feature to request they move. Clear com... ⇲
 
UI issue

Cannot edit past logs

Fix: Keep a separate log of your activities outside the app for your records. Use a note-taking app to track your progress and any changes you wi... ⇲
 
Account issue

Inability to change phone number in account

Fix: Check the app settings for an option to update your phone number. If there is no direct option, consider logging out and creating a new acco... ⇲
 
Login issue

Authentication issues with phone number

Fix: Ensure that you have a stable internet connection when trying to authenticate. Switch between Wi-Fi and mobile data to see if the issue pers... ⇲

Sudden logout issues

Fix: Check your internet connection to ensure it is stable. Unstable connections can cause the app to log you out unexpectedly. OR Keep the ap... ⇲

No confirmation code for login

Fix: Ensure that your phone number is entered correctly and that you have a good signal. Sometimes, a poor connection can delay the receipt of co... ⇲

Tagroom lacks email login option

Fix: Use your phone number for login as the primary method. If you have concerns about security, consider enabling two-factor authentication if t... ⇲
 
Network issue

Tagroom does not open and shows poor connection error

Fix: Check your internet connection. Try switching between Wi-Fi and mobile data, or resetting your router if you're on Wi-Fi. OR Clear the ap... ⇲
 
Crashes issue

Frequent blue screen on app launch

Fix: Update the app to the latest version available in the App Store. Developers often release updates to fix bugs and improve performance. OR... ⇲
 
Customization issue

Limited customization options for avatars and timers

Fix: Explore any available updates or new features in the app that may allow for more customization. Developers often add new features based on u... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
69.8%

Bad experience
25.6%

Neutral
4.7%

~ from our NLP analysis of 43 combined software ratings.

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 Private Data Tagroom collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Contacts
    • Identifiers

  Cost of Subscriptions
  1. 100TAGR: $0.99 Purchase 100TAGR
  2. 400 TAGR: $4.99 Purchase 400 TAGR and join more quests!
  3. 800 TAGR: $9.99 Purchase 800 TAGR and join more quests!
  4. 200TAGR: $1.99 Purchase 200TAGR
  5. 3266TAGR: $31.99 Purchase 3266TAGR
  6. 1266TAGR: $11.99 Purchase 1266TAGR
  7. 293TAGR: $2.99 Purchase 293TAGR
  8. 660TAGR: $6.99 Purchase 660TAGR
  9. 1933TAGR: $18.99 Purchase 1933TAGR
  10. 8000 TAGR: $79.99 Purchase 8,000 TAGR and join more quests!