fix problems on BRO [iphone]

—— Run into issues on BRO? Get help pending when official support gets back to you!

BRO: Chat, Friends, and Fun

Info:

company: BroTech LLC

: http://www.broapp.com/faq

: www.broapp.com

Chat with our AI-based BRO Support

🛠️ Common BRO Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

BRO freezes frequently

Fix: 1. Close the app completely: Double-tap the home button (or swipe up from the bottom of the screen on iPhones without a home button) to view... ⇲

Slow profile loading

Fix: 1. Ensure a stable internet connection: Check your Wi-Fi or cellular data connection. If the signal is weak, try moving closer to the router... ⇲

Bugs issue

Bugs in messaging function

Fix: 1. Restart the app: Close the BRO app completely and reopen it to see if the messaging function works properly. 2. Check for updates: Go to... ⇲

High number of inactive profiles

Fix: 1. Use filters: If the app allows, filter out inactive profiles or those that haven’t been active recently. 2. Engage with active users: Foc... ⇲

Privacy issue

Invasive personal information requirements

Fix: 1. Review privacy settings: Go to the app settings and check what information is required. If you feel uncomfortable, consider providing onl... ⇲

Customization issue

Limited sorting options for profiles

Fix: 1. Use search filters: If available, utilize any search filters provided in the app to narrow down your profile searches. 2. Sort by activit... ⇲

Limited bio options

Fix: 1. Use creative formatting: If the app allows, use creative formatting or emojis to make the most of the limited space. 2. Focus on key info... ⇲

No couple profile option

Fix: 1. Create a joint profile: If allowed, consider creating a single profile that represents both individuals. 2. Use messaging to communicate:... ⇲

Notifications issue

Notification issues

Fix: 1. Check notification settings: Go to Settings > Notifications > BRO and ensure that notifications are enabled. 2. Restart the app: Close th... ⇲

Unresolved unread message notifications

Fix: 1. Clear notifications: Swipe down from the top of the screen to access notifications, and clear any unread messages. 2. Restart the app: Cl... ⇲

UI issue

Poor user interface design

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. 2. Use in-app tutorials: I... ⇲

Poor user experience for new users

Fix: 1. Explore tutorials: If the app offers any tutorials or guides for new users, take the time to go through them. 2. Familiarize yourself wit... ⇲

Gameplay issue

Limited match function

Fix: 1. Adjust your preferences: Go to your profile settings and ensure your match preferences are set correctly to increase the chances of findi... ⇲

Account issue

Account bans without clear reasons

Fix: 1. Review community guidelines: Familiarize yourself with the app's community guidelines to ensure you are not inadvertently violating any r... ⇲

Lack of user support for non-Facebook logins

Fix: 1. Check the app's help section: Look for any FAQs or help articles within the app that address non-Facebook login issues. 2. Use alternativ... ⇲

Support issue

Discriminatory moderation practices

Fix: 1. Familiarize yourself with the guidelines: Understand the moderation policies to ensure your content complies. 2. Adjust your content: If... ⇲

Crashes issue

Crashes during use

Fix: 1. Restart the app: Close the BRO app completely and reopen it to see if the crashing persists. 2. Update the app: Go to the App Store and c... ⇲

Video issue

No video chat feature

Fix: 1. Use alternative apps: If video chatting is essential, consider using other apps that offer this feature alongside BRO. 2. Engage through... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.2%

Bad experience

4.2%

Neutral

2.7%

~ from our NLP analysis of 9,256 combined software ratings.

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Private Data BRO collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
Data Linked to You: The following data may be collected and linked to your identity:
- Location
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics

Cost of Subscriptions

Bro Premium (7-Day Trial): $9.99 One Month of BRO Premium for Bi & Gay Men
3 Months of Premium (w/ Trial): $29.99 Three Months of BRO Premium w/ Trial
Bro Premium (1 Month): $5.99 No Ads and 2x More Bros!
Bro Premium (6 Months): $49.99 BRO Premium with No Ads and 2x More Bros!
BRO Premium (Year): $79.99 No Ads and 2x Bros!
Bromance Pack (5): $2.99 Bromance Pack for Friends, Dates, and FWB!
BRO Premium (Year) 1/2 OFF: $23.99 12 Months of BRO Premium
BRO Premium (1 Month) 1/2 OFF: $1.99 Discounted Access to One Month of BRO Premium
10 Bromance Pack: $5.99 Bromance Pack for Friends, Dates, and FWB!
Bromance Pack (15): $8.99 Bromance Pack for Friends, Dates, and FWB!