—— Run into issues on SunStop Rewards? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that resolves the issue. 2. Check if... ⇲
Fix: 1. Before fueling, ensure that you have logged into the app and that your rewards account is active. 2. Check if the pump is compatible with... ⇲
Fix: 1. Ensure that your camera lens is clean and unobstructed. Dirt or smudges can affect scanning. 2. Hold your phone steady and ensure the bar... ⇲
Fix: 1. Check the app's payment settings to see if there are any options to add or link additional payment methods. 2. If your preferred card is... ⇲
Fix: 1. Review the terms and conditions of the discounts to ensure you meet all requirements. 2. Make sure you are logged into your rewards accou... ⇲
Fix: 1. Look for a help or FAQ section within the app that may provide guidance on connecting payment cards. 2. Ensure that your card details are... ⇲
Fix: 1. Ensure you are using a valid email address and that it is not already associated with another account. 2. Check for any typos in your reg... ⇲
Fix: 1. Review the redemption process in the app to ensure you are following all steps correctly. 2. Make sure you have enough points or rewards... ⇲
Fix: 1. Check the app regularly for updates on new rewards or promotions that may be added. 2. Participate in any promotional events that may off... ⇲
Fix: 1. If you are using a rooted device, consider unrooting it to restore the app's functionality. 2. Alternatively, use a different device that... ⇲
Fix: 1. Evaluate the app's features and see if they align with your needs. If not, consider uninstalling it. 2. Look for user reviews and updates... ⇲
Fix: 1. Utilize any in-app help or FAQ sections for immediate assistance. 2. Document your issues clearly when using the feedback feature to ensu... ⇲