—— Run into issues on INTERNATIONAL? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Always check the fare estimate before your ride starts. This can usually be found in the app before you confirm your ride. 2. If you noti... ⇲
Fix: 1. If you encounter a disrespectful driver, document the incident by taking notes on what was said or done. 2. Use the app's feedback or sup... ⇲
Fix: 1. If a driver makes inappropriate advances, prioritize your safety by ending the ride immediately and exiting the vehicle at a safe locatio... ⇲
Fix: 1. Check the app for real-time updates on your driver's location and estimated arrival time. 2. If the wait time exceeds the estimated time... ⇲
Fix: 1. Ensure that your pickup location is accurate and easily visible to drivers. 2. If a driver passes by without stopping, report the inciden... ⇲
Fix: 1. Always review the fare estimate before confirming your ride. 2. If you are charged more than the quoted amount, take a screenshot of the... ⇲