—— Run into issues on Metro Online.? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To navigate back to the home screen without a home button, you can use the 'Back' button located at the top left corner of the app. If you a... ⇲
Fix: Ensure that you are logged into your account before adding items to your cart. This way, your cart items are saved to your account and can b... ⇲
Fix: Check the app for any notifications or updates regarding your order status. Sometimes, delays are communicated through the app. If you see a... ⇲
Fix: Review the estimated delivery times provided at checkout. If you notice that delivery times are longer than expected, consider selecting a d... ⇲
Fix: Try closing the app completely and restarting it. This can help clear any temporary glitches that may be causing the crashes. To do this, sw... ⇲
Fix: Double-check the terms and conditions of the voucher you are trying to use. Ensure that it is still valid and applicable to the items in you... ⇲
Fix: If you are waiting for an item to be restocked, consider checking the app regularly for updates on stock availability. You can also sign up... ⇲
Fix: Check the app for any alternative support options, such as live chat or email support. Many apps provide multiple ways to reach customer ser... ⇲
Fix: If you are having trouble with customer service, try to be as specific as possible when describing your issue. Providing detailed informatio... ⇲
Fix: Ensure that your location services are enabled for the Metro Online app. Go to your iPhone's Settings > Privacy > Location Services, and mak... ⇲
Fix: Check if you are logged into your account. If you are not, log in and try to add or edit your address again. Sometimes, address settings are... ⇲
Fix: When you receive your order, check the packaging carefully to ensure that items are not hidden or stuck in the packaging. Sometimes, smaller... ⇲