fix problems on AQSTAR [iphone]

—— Run into issues on AQSTAR? Get help pending when official support gets back to you!

AQSTAR

Info:

company: 明星支

: http://www.ledstaraq.com

Chat with our AI-based AQSTAR Support

🛠️ Common AQSTAR Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

AQSTAR only works with a single light

Fix: Check if the app has a setting to add multiple lights. Go to the app settings and look for an option like 'Add Device' or 'Manage Lights'. I... ⇲

Custom modes locked after software upgrade

Fix: Check the app's settings to see if there is an option to unlock custom modes. Sometimes, features are hidden in advanced settings or require... ⇲

Account issue

Logs out after a month

Fix: Check the app settings for any session timeout or auto-logout settings. If such an option exists, adjust it to a longer duration or disable... ⇲

Cannot reset password

Fix: Look for a 'Forgot Password' option on the login screen. If available, follow the prompts to reset your password via email or SMS. Ensure th... ⇲

Customization issue

Stuck with unmodifiable light schedule

Fix: Check if there is an option in the app settings to edit or delete the existing light schedule. Sometimes, schedules can be found under a 'Sc... ⇲

No API available for custom app development

Fix: Explore alternative solutions such as using third-party automation tools like IFTTT or Home Assistant, which may allow you to create custom... ⇲

Login issues prevent app access

Fix: Ensure that you are entering the correct username and password. If you have forgotten your credentials, use the 'Forgot Password' feature to... ⇲

Compatibility issue

Incompatibility with iOS

Fix: Check if there is an update available for the AQSTAR app in the App Store. Sometimes, compatibility issues are resolved with new updates. En... ⇲