—— Run into issues on Learning Games ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the App: Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping... ⇲
Fix: 1. Explore Free Content: Before making any purchases, explore all available free content within the app. Sometimes, there are hidden feature... ⇲
Fix: 1. Utilize Free Trials: If available, take advantage of any free trial periods for premium content. This allows you to experience the full r... ⇲
Fix: 1. Restore Purchases: Go to the app’s settings and look for an option to 'Restore Purchases.' This can often resolve issues with accessing p... ⇲
Fix: 1. Review Subscription Options: Check if there are different subscription tiers available. Sometimes, a lower-cost option may provide suffic... ⇲
Fix: 1. Check Payment Method: Ensure that your payment method is valid and has sufficient funds. Go to Settings > [Your Name] > Payment & Shippin... ⇲
Fix: 1. Restore Purchases: Go to the app’s settings and select 'Restore Purchases' to regain access to locked content that you have already paid... ⇲
Fix: 1. Set Expectations: Understand that many free-to-play games offer limited content for free. Set expectations for what you can access withou... ⇲
Fix: 1. Evaluate Usage: Assess how often you or your child use the app. If it’s not frequently used, consider canceling the subscription and usin... ⇲
Fix: 1. Stay Updated: Regularly check the app for updates or announcements regarding the release of the 'coming soon' games. Developers often pro... ⇲
Fix: 1. Use FAQs: Check the app’s FAQ section or help center for common issues and solutions. This can often provide quick answers to your questi... ⇲
Fix: 1. Check for Bug Fixes: After an update, check the app’s update notes for any known issues. Sometimes, developers release quick fixes for bu... ⇲
Fix: 1. Force Close the App: If there’s no exit option, force close the app by double-tapping the home button (or swiping up from the bottom) and... ⇲